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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,975 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Arlington, Texas, the staff at Vandergriff Hyundai will help you find the Hyundai vehicle you want. At www.vandergriffhyundai.com we offer a searchable online inventory of new Hyundai cars, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Hyundai or quality used car that you have been searching for.
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1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,975 reviews

June 13, 2026

The employees were nice and helpful, and Mohammad was especially nice and helpful Mohammad explained things very well and was very courteous More

by HOTPINKTULIPS
Recommend Dealer
Yes
Employees Worked With
Mohammad Al Asadi
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June 12, 2026

Yes i pay almost 1300 for a bad starter and alignment and it drives worst than before and after a recall my dash is full of lights now i have to reschedule again i have no lights on dash ever or check engine More

by RGUERRA323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Israel preston
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June 07, 2026

My appt time was honored. I was out within the timeframe they promised. The waiting room and bathrooms were clean and well stocked. It was a relaxing time waiting for the car More

by melanie.shough
Recommend Dealer
Yes
Employees Worked With
I don't remember her name. It was Mercedes or something like that
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Jun 11, 2026 -

Vandergriff Hyundai responded

We are elated to hear about your positive experience! It's wonderful to know that we honored your appointment time and completed your service within the promised timeframe. We take great pride in maintaining clean, comfortable facilities and are delighted that you found our waiting area and restrooms to be well-maintained and welcoming. Your kind words about our associate truly warm our hearts. We believe that exceptional customer service is built on genuine care and consideration, and we're thrilled that this came through in your interaction. Thank you for taking the time to share your experience - knowing that you felt valued and would choose to return for future service is the highest compliment we could receive.

June 07, 2026

Disappointed my new car has needed the repairs its had, but Siso & Efrain were great reps to work with More

by pcohen521
Recommend Dealer
Yes
Employees Worked With
Siso & Efrain
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Jun 11, 2026 -

Vandergriff Hyundai responded

We are absolutely thrilled to hear about your positive experience with our team members. While we understand your disappointment regarding the repairs needed on your new vehicle, we truly appreciate you recognizing the exceptional service provided by our representatives. It's wonderful to know that despite the circumstances, our team was able to provide you with great support throughout the process. Your feedback about their professionalism and assistance is invaluable to us, and we're grateful for your patience as we worked to address your vehicle's needs.

June 05, 2026

Like the idea of having one advisor when I go for my car needs. That advisor knows you and what you need when you go in for repairs. My advisor is the best. More

by Veronica.donaldson13
Recommend Dealer
Yes
Employees Worked With
Fabian
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Jun 10, 2026 -

Vandergriff Hyundai responded

Thank you for your review, Veronica! We are thrilled to hear that you appreciate the personalized approach of having one dedicated advisor for all your automotive needs. It truly makes a difference when you have someone who understands your specific requirements and vehicle history. Your feedback about your advisor knowing you and your needs demonstrates exactly what we strive for at Vandergriff Hyundai - building genuine, long-term relationships with our customers. We're delighted that this approach has made your service experience more convenient and trustworthy, and we appreciate you taking the time to share your positive experience.

June 04, 2026

Complete, out the door as promised Got a thorough report and know what to do next! More

by HEARTTG7
Recommend Dealer
Yes
Employees Worked With
Do
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Jun 10, 2026 -

Vandergriff Hyundai responded

We are pleased to hear about your positive experience! It's wonderful to know that we delivered on our promises and provided you with a comprehensive report that gives you clear direction for your next steps. Your feedback truly means a lot to us and reinforces our commitment to providing transparent, thorough service to every customer. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.

June 03, 2026

I Was Denied Maintenance To My Vehicle Due To Neglect. I Purchased My Vehicle Earlier This Year I Was Able To Provide That Proof. At That Point My Case Was Already Rejected And The Agent Refused To Do The More

by FOSTERDEASIANNA
Recommend Dealer
No
Employees Worked With
Mohammad
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Jun 09, 2026 -

Vandergriff Hyundai responded

It's unfortunate to hear about the challenges you experienced. We understand your frustration and would like to discuss this further and work towards a resolution. Please reach out to our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can review your case and address these concerns directly.

June 02, 2026

First visit 1 star waited 10 minutes past 7 to open. Some others no to mention. This time 5 star glad I tried 1 more time. Car wash and vacuum adviser Mercedes was so professional. I ran 5 used car lots More

by fredheath858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Jun 09, 2026 -

Vandergriff Hyundai responded

We are thrilled to hear about your positive experience during your recent visit! We genuinely appreciate you giving us another opportunity to serve you, and we're delighted that Mercedes provided you with the professional service you deserved. Your feedback about the car wash and vacuum service is invaluable to us. Your perspective means a great deal to us. We understand how important it is to treat every customer with the respect and care they deserve, especially given the significant investment a vehicle represents. We're committed to maintaining these high standards and look forward to continuing to earn your trust and business in the future.

June 01, 2026

Everything was fine when I arrived. It did take about 15 minutes for a Service manager to come talk to me. I did have an appointment. After that, everything went well. More

by Gail S.
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 08, 2026 -

Vandergriff Hyundai responded

Thank you for taking the time to share your experience with us, Gail. We understand that waiting can be frustrating, especially when you have scheduled an appointment, and we appreciate your patience during that initial delay. We are grateful to hear that once our service manager was able to meet with you, everything proceeded smoothly and met your expectations. Your feedback helps us continue to improve our service processes, and we truly value customers like you who take the time to share their honest experiences.

May 31, 2026

this is my second visit and it was amazing customer service and everything Excellent customer service More

by Donmoncho1
Recommend Dealer
Yes
Employees Worked With
Darrien Bell
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Jun 08, 2026 -

Vandergriff Hyundai responded

We are delighted to hear about your positive experience during your second visit. Your kind words about our customer service team truly mean the world to us, and we are thrilled that we could provide you with excellent service once again. It brings us great joy to know that we have consistently met your expectations and earned your trust. We genuinely appreciate your loyalty and look forward to continuing to serve you with the same level of excellence in all your future visits.

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