Vandergriff Hyundai

2018 Hyundai Sonata Robert Stone was amazing. We told him what we wanted and he produced it! Darius and Michael were also very professional and helpful. We will come a Robert Stone was amazing. We told him what we wanted and he produced it! Darius and Michael were also very professional and helpful. We will come again when we need a new car. thanks. More

Hyundai Sport I posted this earlier in the survey, but I thought that Patrick Rushing did a great job, as did William Houston. Both were personable and easy to work I posted this earlier in the survey, but I thought that Patrick Rushing did a great job, as did William Houston. Both were personable and easy to work with. They both performed their roles very well, and I especially liked going to an empty parking lot and going through the whole care from stem to stern. There were problems that I had with Hyundai products in the past that have been remedied, and I think that the sales people can proudly present this vehicle, the Santa Fe Sport, for sale. It took most of the day but I was happy with the outcome. Thanks. More

2017 Sonata Hybrid From the beginning, Jason was very friendly and knowledgeable in helping us find our new car. He did a great job in showing the features and uses of From the beginning, Jason was very friendly and knowledgeable in helping us find our new car. He did a great job in showing the features and uses of the 2017 Sonata Hybrid, and made sure to answer any questions we had, whether he knew the answer right away or not. He took special care to make sure we understood all the steps along the way, and we couldn't ask for any thing else to make the experience easier. More

Excellent Was very professional. We handled most everything over the phone since we live in the Houston area and they handled everything in a very timely manner Was very professional. We handled most everything over the phone since we live in the Houston area and they handled everything in a very timely manner. They were very easy to work with. More

Julia Sutton I was pleased with the experience at Vandergriff Hyundai. I will recommend your dealership and return for service and for future purchases. I was tr I was pleased with the experience at Vandergriff Hyundai. I will recommend your dealership and return for service and for future purchases. I was treated with respect. More

Sep ‘17 first Hyundai Friendly employee, good service. And be careful because they will tell you it has a lot of accessories and add on but until you take the car from the Friendly employee, good service. And be careful because they will tell you it has a lot of accessories and add on but until you take the car from the dealership you start noticing that a lot of the add on are in a different model and not the one you test drive. Make sure you double check everything before you sign. More

First Impression Dealership sales employees were professional. Answered all questions posed to them. Found the exact vehicle I was looking for on the lot. Finance ve Dealership sales employees were professional. Answered all questions posed to them. Found the exact vehicle I was looking for on the lot. Finance very cooperative with finding a good interest rate. Closing on vehicle was in a timely manner. More

Second Time Around This will be my 2nd purchase from Vandergriff. I was truly impressed 3 yrs ago, when I was just "looking" and am still impressed. Finalizing tomorrow. This will be my 2nd purchase from Vandergriff. I was truly impressed 3 yrs ago, when I was just "looking" and am still impressed. Finalizing tomorrow. More

Horrible Service This was my 8-9th visit in 2017. First go around was the beginning of 2017 with my back left brake light not working. I had told them I knew there h This was my 8-9th visit in 2017. First go around was the beginning of 2017 with my back left brake light not working. I had told them I knew there had to be a short in it, logically, cause it would come off and on. I had to return about 5 times until they FINALLY replaced the whole fixture. Mind you, a loaner was not given during this time. Then this last time around, I had had to go back 4 times. They had "fixed" the issue of the air bag and after the next day of receiving my car back, the light came back on again. Also, the tech did not plug in all the wires within the console of my car. Had to put it back in again. I got a shuttle and the young man made me late getting to work and then picked me up an hour late from work because someone at the dealership forgot to put me on the list and then his directions sent him to Grand Prairie which is 20 mins away. The servicing manager, Carlos, finally got involved and I told them I needed a loaner this time around because I'm tired of depending on a shuttle that was not dependable. I will say there was an older gentleman who, when he was able to shuttle me, did a terrific job and got me to and from where I needed in a timely matter. I still cannot believe the customer service with Vandergriff Hyundai was so incredibly horrible. I have my own clients that I deal with on a daily basis and would never ever treat them this way. More

Genesis G80 Very good experience and I would recommend Vandergriff. Only improvement would be to take less time. I was there a total 4.5 hours. Otherwise everyone Very good experience and I would recommend Vandergriff. Only improvement would be to take less time. I was there a total 4.5 hours. Otherwise everyone was very helpful and professional. More