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Vandergriff Hyundai
Arlington, TX
1,879 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 06, 2021
I bought my 2020 Hyundai elantra value edition...Last year.....It started having problems with the motor.....I didn't even have it that long.....The service Lady name Mercedes Rodriguez really helped me year.....It started having problems with the motor.....I didn't even have it that long.....The service Lady name Mercedes Rodriguez really helped me out alot to get my car fixed... More
by Jackson.marcus30
Employees Worked With
Mercedes,Rodriguez
November 06, 2021
Today I went to the dealership to test drive a 2021 hybrid Santa Fe, 3 k miles. As soon as I sit down Salesman Andy says just so you know there is a markup on all cars. So he confirmed the sticker pric hybrid Santa Fe, 3 k miles. As soon as I sit down Salesman Andy says just so you know there is a markup on all cars. So he confirmed the sticker price that is advertised is not the price. I told him no thanks. Of course he went to his manger who said drive it and if I like it we can talk. I drive the vehicle which was filthy, ice cream on the seats. Come back and Andy brings me the paperwork with a 6200k mark up!!! I asked for a copy he says yes then goes to make a copy and tells me I can’t have a copy. ARE YOU KIDDING ME. I DO NOT RECOMMEND VANDERGRIFF HYUNDIA IN ARLINGTON. More
by Sozagin
Employees Worked With
Andy, Sales
November 05, 2021
Fantastic dealership fir the most part. They take care of their customers. One "nit-picking" item I saw was in today's work: "Brought in Santa Fe for Zack-Tech treatment. The inside cleaning was incompl of their customers. One "nit-picking" item I saw was in today's work: "Brought in Santa Fe for Zack-Tech treatment. The inside cleaning was incomplete because the technician didn't wipe off cleaning spray residue on console, around gear shift." More
by rfkennard
Employees Worked With
Victor
November 03, 2021
Everybody was friendly and helpful. They were very professional. I did not have to wait long at the lobby for the car service to be done. professional. I did not have to wait long at the lobby for the car service to be done. More
by lacsondinah
Employees Worked With
Sorry I don’t recall their names.
October 02, 2021
Had a appointment. Was welcomed. Met my service advisor. Only disappointment was my reason for service was trunk latch failure. Recall was issued. Parts still not available. When I called they said all was Only disappointment was my reason for service was trunk latch failure. Recall was issued. Parts still not available. When I called they said all was good. 2 recalls on my 2018 Sonata were fixed but the trunk latch was my main reason for the service. More
by Grhoff55
Employees Worked With
Mercedes Rodriguis
September 24, 2021
Very pro active in get vehicle I wanted. ProcessQuick Very pro active in get vehicle I wanted. Process Quick and efficient. Will recommend to My friends for sure. Very pro active in get vehicle I wanted. Process Quick and efficient. Will recommend to My friends for sure. More
by jkilgo
Employees Worked With
Cesar Villarroel
September 20, 2021
I'm very disappointed with this dealership. Their internet sales prices are deceptive. I inquired about a vehicle priced at $30,115. After spending a day discussing the details of the vehicle, the internet sales prices are deceptive. I inquired about a vehicle priced at $30,115. After spending a day discussing the details of the vehicle, the price, financing, trade in, etc., the final sales offer price was $4,500 higher than their price advertised on cars.com and on their website. Vandegriff's internet sales manager (Ashley) and new car sales manager informed me that "the $4500 difference is for Market Value Adjustment. This is an additional amount that is added to all of our new car vehicles due to the vehicle shortage." In other words, the advertised price on their website and on cars.com is deceptive, especially since there was no explanation of this in advance either on the website or by their salesperson (Adam). Very crooked practices to get business. More
by G.Aldridge
Employees Worked With
Adam, Ashley, Jason, Ryan Rios
