
Vandergriff Hyundai
Arlington, TX
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Buyer Beware! This dealership uses bait & switch tactics in their online sales...the low prices you see online do NOT include “reconditioning” costs and “optional” This dealership uses bait & switch tactics in their online sales...the low prices you see online do NOT include “reconditioning” costs and “optional” fees that are apparently not really optional! We tried to buy a 2018 Elantra GT listed online at $14,200...nice car & good price. Salesmen were nice (Joe & Christopher), but when it came time to talk price, things went awry quickly. The sales manager threw some numbers around and said the final cost was $17,200. When we asked for an itemized breakdown of costs, they said the extra $3,000 was for taxes (they calculated 12% tax, but we knew it should be 6.25%) and “other fees like washing the car.” They could not tell us exactly what those fees were. We tried to negotiate but they wouldn’t budge. We wasted five hours at this dealership. Later that day we purchased a 2018 Elantra GT with lower mileage from Van Hyundai with an “out-the-door” final price of $14,700. They were wonderful!! Don’t be bullied at Vandergriff...walk out and keep looking!! More
Service you can trust Anibal always takes wonderful care of my vehicles, keeps me informed and helps me make the best decision when major services are required. We discusse Anibal always takes wonderful care of my vehicles, keeps me informed and helps me make the best decision when major services are required. We discussed all repairs in detail before proceeding. He is the reason I came to Vandergriff. More
New used car troubles I went to Bob Stalling Hyundai with a simple problem on a used Hyundai Genesis, and the advisor’s first words were, “Oh, you didn’t from us and was un I went to Bob Stalling Hyundai with a simple problem on a used Hyundai Genesis, and the advisor’s first words were, “Oh, you didn’t from us and was unhelpful form that point on. But, when I pulled up to Vandergriff, the people were very helpful, and said, a Genesis is a Genesis, and we will help as much as we can. They were very understanding, and I dealt with some of the nicest, and most helpful people. More
Tucson oil change Staff very friendly and service was outstanding! Tina was very friendly, arranged too compliment Lift service for me and it was great. I will continu Staff very friendly and service was outstanding! Tina was very friendly, arranged too compliment Lift service for me and it was great. I will continue to bring my Tucson to Vandergriff Hyundai for service. More
Don’t believe their website Do not believe their claims of transparent pricing. There are almost $3000 worth of add-ons that aren’t shown. The price they claim you can get the v Do not believe their claims of transparent pricing. There are almost $3000 worth of add-ons that aren’t shown. The price they claim you can get the vehicle for is not honored. They won’t offer you anywhere close to what your trade is worth. The only thing that is transparent is that this place is exactly what you think of when you think of shady car dealers. “Transparent pricing” to me means what you see is what you get. Not here. More
Professional staff. Professional friendly staff. They keep you informed on work being done on your car. Fast service department. I bought two new cars from vandergriff Professional friendly staff. They keep you informed on work being done on your car. Fast service department. I bought two new cars from vandergriff and would go back for another. More
Exceptional care Mr. Aragon takes exceptional care of my car. I know I am not being taken advantage of when working with him. That is peace of mind! Mr. Aragon takes exceptional care of my car. I know I am not being taken advantage of when working with him. That is peace of mind! More
Used car It was okay, it took a whole week to get my vehicle and when I was in the finance department the finance person who was helping me was being rude. But It was okay, it took a whole week to get my vehicle and when I was in the finance department the finance person who was helping me was being rude. But my sales person was helpful kept up to date with me about my vehicle. More
Great experiance Everyone was friendly informative and helpfull. I feel we got a decent deal. We even left to think about it and they homered the deal the next day. I Everyone was friendly informative and helpfull. I feel we got a decent deal. We even left to think about it and they homered the deal the next day. I wouldn’t hesitate to buy again from this dealer More
Best car buying experience I have ever had The staff was friendly and easy to work with. No hassle on trade in or finding vehicles we wanted! Will be recommending to family and friends! The staff was friendly and easy to work with. No hassle on trade in or finding vehicles we wanted! Will be recommending to family and friends! More