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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.7
1,892 Reviews
Call Dealership (817) 912-5122
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1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,892 reviews

September 03, 2024

Rianne is a super saleswoman of automobiles! Vandergriff Hyundai of Arlington, TX is very fortunate to have her on their sales team. She is young, professional, efficient and personable. In addi More

by ronniecunningham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rianne Albatayneh, Chad Jones
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Sep 04, 2024 -

Vandergriff Hyundai responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Rianne. She truly is a gem on our team, and we’re delighted that she made your car-buying experience both enjoyable and memorable. Your kind words about her professionalism, efficiency, and personable nature mean a lot to us, and we’re lucky to have her representing Vandergriff Hyundai. Congratulations on your new Sonata! If you need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

September 01, 2024

Muy amable y paciente el vendedor Gustavo te ayudan muy bien que la compra salió mejor d lo que pensaba More

by Alejandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Sep 04, 2024 -

Vandergriff Hyundai responded

¡Gracias por compartir tu experiencia! Nos complace saber que Gustavo brindó un excelente servicio y que tu compra superó tus expectativas. Tu satisfacción es nuestra prioridad y es genial saber que la amabilidad y la paciencia de Gustavo marcaron la diferencia. Si tienes más preguntas o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Disfruta de tu nueva compra!

August 27, 2024

This was a very pleasant experience! I really like the n-line loaner program. I took my n-line H/trac Kona in for the first oil change and the zaktek paint coating! Couldn’t be more happ More

by chormiclescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Aug 29, 2024 -

Vandergriff Hyundai responded

Thank you for your positive review! We're glad to hear that your experience with us was pleasant. We appreciate you taking the time to share your satisfaction with our N-line loaner program and the Zaktek paint coating.

August 27, 2024

Dylan and sean did a very good job putting me in a nice car hyundai More

by hornhow0001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and sean
Report | Print
Aug 28, 2024 -

Vandergriff Hyundai responded

Thank you for your positive review! We're glad to hear that Dylan and Sean did a great job helping you find a nice Hyundai. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car!

August 26, 2024

Went into dealership just to browse around, and ended up falling in love with my car. The whole process happened so fast More

by moreno.elisa14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Garcia, Carlos Gámez
Report | Print
Aug 28, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your experience! We're thrilled to hear you fell in love with your car and that the process was fast and enjoyable. If you need any assistance or have questions about your new vehicle, feel free to reach out. Enjoy your new ride!

August 26, 2024

The best dealership in dfw, they take care of their clients like no others. Thanks again More

by Inderjit dhani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Aug 28, 2024 -

Vandergriff Hyundai responded

Thank you for the fantastic compliment! We're thrilled to hear you feel well taken care of by our team. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. Thanks again!

August 21, 2024

Customer service representatives in the service department are top notch. I was pleased with my recent experience. More

by adam_manter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
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Aug 27, 2024 -

Vandergriff Hyundai responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our service team. Providing excellent customer service is always our priority, and we're glad we could meet your expectations. We look forward to serving you again in the future! If there's anything else we can do for you, please let us know.

August 16, 2024

1st time coming in and better than expected. thanks to All that helped me Gracias More

by alvaradol65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone from the porter on the drive to the end guy that brought me my car
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August 06, 2024

Great service department managed by Efrain Martinez! Service representative Mercedes Ramirez is the best at customer service! More

by Jtcennamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Rameriz and Efrain Martinez
Report | Print
Aug 08, 2024 -

Vandergriff Hyundai responded

Thank you for the wonderful review! We're delighted to hear that you had a great experience with our service department. Efrain and Mercedes are indeed fantastic, and we’re lucky to have them on our team. Your recognition of their efforts means a lot to us. We look forward to serving you again!

August 01, 2024

Liars and cheats, finance office are thieves. Had a deal, then they changed the overall price and hide absurd maintenance package and service xx in the fine print after taking out in negotiations More

by nappysol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adebanjo oludare
Report | Print
Aug 07, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your feedback. We deeply regret that you had such a negative experience with our dealership. The issues you’ve described are serious and do not reflect the values or service standards we strive to uphold. Your concerns are important to us, and we want to address them promptly. Please contact our General Manager, Ryan Rios, at Rrios@vandergriffsales.com so we can discuss your situation in detail and work towards a resolution. We are committed to making things right and ensuring transparency in all our dealings. Thank you for bringing this to our attention. We hope to have the opportunity to restore your trust in us.

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