Vanguard Kia of Arlington

I recently visited your shop for an oil change and received a diagnostic report stating that all my fluids and tire pressure were inspected and in good condition. However, after checking my vehicle my received a diagnostic report stating that all my fluids and tire pressure were inspected and in good condition. However, after checking my vehicle myself, it was clear that no fluids were topped off and the tire pressure had not been adjusted. This is concerning, because it suggests that the inspection noted on the diagnostic page may not have actually been performed. Providing inaccurate information on a service report is unacceptable, and it affects my trust in your business. I don’t feel comfortable continuing to bring my vehicle here if the services listed are not truly being completed. More

Anytime I take my car in I alway have great service. Everyone is so nice and helpful . And they aways keep me updated on what's going on. They the best and that what I tell everyone. . Everyone is so nice and helpful . And they aways keep me updated on what's going on. They the best and that what I tell everyone. . More

Clean facility, attentive staff, and very easy to make an appointment. Four stars because this is only second time I’ve used them. Fully expect to rate a five on my next visit. appointment. Four stars because this is only second time I’ve used them. Fully expect to rate a five on my next visit. More

They were friendly and efficient. They took good care of my car. They listened to me and responded to my concerns. They took good care of my car. They listened to me and responded to my concerns. More

All staff were professional and help with selecting a vehicle for my wife. We had a great experience. vehicle for my wife. We had a great experience. More

Bad dealership. Trash . Please don't visit this dealership if you value your time. Management is bad Trash . Please don't visit this dealership if you value your time. Management is bad More

Loring and the dealership have been awesome! The only issue I’ve had is getting the plates, title and registration sticker after buy the vehicle outright which I know is not on the dealership. I The only issue I’ve had is getting the plates, title and registration sticker after buy the vehicle outright which I know is not on the dealership. It’s been over 60 days since purchase. I wish there was a better system for the dealer to help military members in these situations. Loring is very personable, patient and represents Vanguard Kia exceptionally well! Would work with him or the Vanguard Kia staff again. More

I had an amazing experience with Patrick Sinclair. This sales guy is on it! He cares about customers like no salesman I’ve ever worked with. Patient and very knowledgeable about the buying process. He This sales guy is on it! He cares about customers like no salesman I’ve ever worked with. Patient and very knowledgeable about the buying process. Helped me find the perfect vehicle. Kudos!! More

Very friendly staff. Took my car in for full service. No appointment. Waited while the work was completed. About 3 hours. Took my car in for full service. No appointment. Waited while the work was completed. About 3 hours. More

Anthony was very friendly and very quick and we were there for an oil change and we were there no longer than an hour so very pleased there for an oil change and we were there no longer than an hour so very pleased More