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Vanguard Kia of Arlington

Arlington, TX

4.8
159 Reviews
Although a new entity, Vanguard Automotive Group; at it's core, is owned by a 4th generation Texas car dealer family. This family's roots go back to Odessa Texas where the first Chevrolet dealership opened in 1953. We at Vanguard are still family owned, operated and strive to maintain consistent family values every day with every customer. At Vanguard, it is and always will be our goal to deliver not just a new or pre-owned car but a memorable car buying experience unlike any other car dealer anywhere. At Vanguard we feel like our customers are an extension of our own family and deserving of the most respect. We appreciate each customer that gives us an opportunity to help them find the best car for their needs. Striving to build lifelong relationships with each individual is our goal here at Vanguard. As a family owned company we are upfront, honest and transparent during every transaction. If we make a mistake, we own it and do our best to correct it quickly and efficiently. Our promise to you is, once you experience the Vanguard way of car buying, you will never want to shop anywhere else. Guaranteed!
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1501 E Interstate 20

Arlington, TX

76018

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Showing 159 reviews

June 04, 2015

Great service!! Thanks James F. As a woman we hate to purchase a vehicle alone. Right from the start James was kind; he smiled and assured me that he would take good care of me and g More

by Vett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 10, 2015 -

Vanguard Kia of Arlington responded

Thank you for the positive review! We're glad to hear that James made the car buying process as comfortable and painless as possible. We're also happy to hear that you referred a friend to our dealership! Thank you for being our advocate, and enjoy your new Kia.

June 02, 2015

Chris Vinson-Truly amazing person! Being from Waco, we found our "had to have" car on the internet inventory page, called Chris Vinson, did every detail(even trade in value of our car) More

by 3babyelephantstolove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vinson
Jun 10, 2015 -

Vanguard Kia of Arlington responded

We cannot thank you enough for taking the time to write out this thoughtful play-by-play of your entire experience with Chris. This is such a neat story and we will absolutely make sure to pass this along to everyone at our dealership. We truly appreciate your loyalty and business at Patterson Kia, and we are of course glad you are a proud Kia driver!

June 02, 2015

Awesome Customer Service, Thanks James Great experience, James Fulsom had to be the friendliest, sales person I've encountered , in my car search, he is knowledgeable about the vehicles, he More

by Pleasantly Surprised
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulsom
Jun 10, 2015 -

Vanguard Kia of Arlington responded

Thank you for speaking so highly of James! He is one of our best salesmen and we're glad that he was able to help you out. We look forwards to seeing you again in the future!

June 01, 2015

Bought two cars Each time I've gone to this dealership I'm always greeted with a smiling face and a helpful attitude. I've bought two cars from Kia Patterson. I felt More

by siren1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vinson
Jun 10, 2015 -

Vanguard Kia of Arlington responded

First and foremost, we are ecstatic to hear that we have a loyal customer! It is always exciting to hear. It is a pleasure to read that we have provided you with excellent care during each of your trips. We hope you are still enjoying your latest ride.

June 01, 2015

Chris Vinson Chris was wonderful from beginning to end. He helped me pick out the perfect car, right down to all the amenities, and color, at a great price! I wo More

by DeniseM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vinson
Jun 10, 2015 -

Vanguard Kia of Arlington responded

Thank you for your kind words! We're happy to hear that Chris treated you well during the car buying buying process. We hope you enjoy your new vehicle for years to come!

May 31, 2015

Great dealership One of the greatest salesman I've ever had the pleasure of working with was professional easy-going and just for the pictures it to my needs appreciat More

by Sandydleo
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jun 10, 2015 -

Vanguard Kia of Arlington responded

Thanks for the review! We will make sure to pass this review along. Thank you for taking the time to write. Come back and visit us any time, James will be glad to assist, as always!

May 31, 2015

Intelligent Friendly man, knowledgable about his job. Had a great attitude about his job and trusting personality. Would buy any car from him at anytime. Amazing More

by Janee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulsom
Jun 10, 2015 -

Vanguard Kia of Arlington responded

We're fortunate to have an enthusiast like James part of our team. We appreciate you taking the time to write such a nice review about our staff here. Hope you're enjoying your new vehicle and we look forward to seeing you again!

May 31, 2015

Fast and amazing! I came in at 9am and by 11-29-14am I was out the door with the best deal I could have and a better car than I thought I would get. I would recommend m More

by williamgonzales1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulsom
Jun 10, 2015 -

Vanguard Kia of Arlington responded

Thank you for taking the time to write about your experience with Patterson Kia of Arlington! We're glad to hear you left our dealership pleased with the high level of customer service with James. We're lucky to have him on our team. Please feel free to return at any time for further assistance.

May 30, 2015

Best Customer Service I had the best salesman, James Fulsom. I'm a little picky and I had issues with financing. After working with James he got me taken care of. I would r More

by KeyiaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulsom
Jun 10, 2015 -

Vanguard Kia of Arlington responded

Thank you for the positive review! We're happy that James was able to help you out and provide you with satisfactory service. Thanks again, and enjoy your new vehicle!

May 30, 2015

Mr fulsom was awesome Had the opportunity to work with James fulsom. He was an awesome salesman made it easy to work with very professional. Looking for a salesman call him More

by Nena123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James fulsom
Jun 10, 2015 -

Vanguard Kia of Arlington responded

Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning James' name. I'm very glad to hear you didn't feel pressure at any point throughout the process, and that you ultimately left with exactly what you wanted.

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