Vanguard Volkswagen

Daniel Bobadilla is by far our person to go to, always nice and always willing to help out! The first time he helped us with our VW GTI and our second time he helped with our MINI. We’ll definitely keep g nice and always willing to help out! The first time he helped us with our VW GTI and our second time he helped with our MINI. We’ll definitely keep going to him, he makes the impossible, possible. Their financing department is also very helpful and straightforward with everything and always willing to work with you. Highly recommend Charles Maund Volkswagen, the nicest people I have worked with! More

I can’t say enough about the customer service, no customer care, Dan gave us. The amount of time he spent with my wife explaining the minutia of the technology in the Atlas was so beyond any expectat customer care, Dan gave us. The amount of time he spent with my wife explaining the minutia of the technology in the Atlas was so beyond any expectation we had. I’ve purchased a lot of cars in my life and have had the normal and frequent “less than satisfactory” experiences. That was not here nor with him. It was a first for me and for my wife to have the concern for the experience but ensuring we understood what we were receiving for the tens of thousands of dollars we were spending. Obviously, we will share with others what we experienced with him and the whole team at Charlie Maude. Great job and thanks again for everything. More

Charles Maund provided a really great experience from start to finish! Alexander was was very patient, polite, and very helpful with assisting me with making the best decision on my purchase. Thanks! start to finish! Alexander was was very patient, polite, and very helpful with assisting me with making the best decision on my purchase. Thanks! I’d recommend them to anyone. More

Alexander Morataya, the salesman, and Kenneth Alumbaugh the Finance Manager were so incredibly pleasant to work with! I never have dealt with a sales person and finance manager that were as personable, fri the Finance Manager were so incredibly pleasant to work with! I never have dealt with a sales person and finance manager that were as personable, friendly, great attitude and professionalism as Mr. Morataya & Mr. Alumbaugh! Highly recommend Alexander Morataya, Kenneth Alumbaug and entire team at Charles Maund Volkswagen. Charles Maund Volkswagen definitely earned my loyalty, they play NO games and truly cares about their customers more than making a sale. Again, I highly recommend Alexander Morataya the salesman or Charles Maund Volkswagen at Burnet Rd. as your dealer to go to if looking for a new VW! More

Billy was great to work with, super understanding of a difficult schedule, friendly and was genuinely interested in trying to get you a good deal. Would definitely buy again from him! difficult schedule, friendly and was genuinely interested in trying to get you a good deal. Would definitely buy again from him! More

Billy, the salesman, was so incredibly pleasant to work with! I never have dealt with a sales person that was as personable and friendly as he is! Highly recommend him as your guy to go to if looking for a with! I never have dealt with a sales person that was as personable and friendly as he is! Highly recommend him as your guy to go to if looking for a new car!! More

Billy was awesome to work with! He made it very easy to test drive and buy our car during the pandemic. We couldn’t have asked for better service. test drive and buy our car during the pandemic. We couldn’t have asked for better service. More

Billy and Derek with the Charles Maund VW team were FANTASTIC to work with. With a looming lease ending, we came in for a test drive a week prior to when we needed to purchase and were able to connect FANTASTIC to work with. With a looming lease ending, we came in for a test drive a week prior to when we needed to purchase and were able to connect via email/text to work out the details from there. This was extremely beneficial to my fiance and I, and very convenient for our busy schedules. We worked directly with Billy to outline our must haves/needs, and he made sure not one of those was compromised during the process of our final car selection. The purchasing process was swift and efficient, and everyone we interacted with was beyond professional and kind - including Derek on the finance team. We are so happy with our new car, and appreciate the whole team at Charles Maund VW for their assistance in this process. A BIG thank you, and high recommendation, from these happy VW owners. More

Daniel, Brant and Charles Maund VW have been awesome to our family! Don’t think twice about where to buy your next car...go here! our family! Don’t think twice about where to buy your next car...go here! More

Daniel is a true gem in an already outstanding dealership! I visited a *LOT* of dealerships in a broad search for a car, and Daniel was unlike any other car salesman I met - so much so that he pe dealership! I visited a *LOT* of dealerships in a broad search for a car, and Daniel was unlike any other car salesman I met - so much so that he permanently earned my loyalty. He wasn't trying to push anything on me and was always 100% transparent about everything. He acted as my own, best advocate, working hard every day to find a rare car I wanted, and even negotiating down the price of everything so I wouldn't have to. Charles Maund is run like a luxury car dealership, where the entire sales team truly cares about their customers more than making a sale. I wouldn't hesitate to recommend Daniel or Charles Maund if you are in any way considering a VW in Austin. They will quickly become like family. More