Vanguard Volkswagen

Alexander Morataya, the salesman, and Kenneth Alumbaugh the Finance Manager were so incredibly pleasant to work with! I never have dealt with a sales person and finance manager that were as personable, fri the Finance Manager were so incredibly pleasant to work with! I never have dealt with a sales person and finance manager that were as personable, friendly, great attitude and professionalism as Mr. Morataya & Mr. Alumbaugh! Highly recommend Alexander Morataya, Kenneth Alumbaug and entire team at Charles Maund Volkswagen. Charles Maund Volkswagen definitely earned my loyalty, they play NO games and truly cares about their customers more than making a sale. Again, I highly recommend Alexander Morataya the salesman or Charles Maund Volkswagen at Burnet Rd. as your dealer to go to if looking for a new VW! More

Billy was great to work with, super understanding of a difficult schedule, friendly and was genuinely interested in trying to get you a good deal. Would definitely buy again from him! difficult schedule, friendly and was genuinely interested in trying to get you a good deal. Would definitely buy again from him! More

Billy, the salesman, was so incredibly pleasant to work with! I never have dealt with a sales person that was as personable and friendly as he is! Highly recommend him as your guy to go to if looking for a with! I never have dealt with a sales person that was as personable and friendly as he is! Highly recommend him as your guy to go to if looking for a new car!! More

Billy was awesome to work with! He made it very easy to test drive and buy our car during the pandemic. We couldn’t have asked for better service. test drive and buy our car during the pandemic. We couldn’t have asked for better service. More

Billy and Derek with the Charles Maund VW team were FANTASTIC to work with. With a looming lease ending, we came in for a test drive a week prior to when we needed to purchase and were able to connect FANTASTIC to work with. With a looming lease ending, we came in for a test drive a week prior to when we needed to purchase and were able to connect via email/text to work out the details from there. This was extremely beneficial to my fiance and I, and very convenient for our busy schedules. We worked directly with Billy to outline our must haves/needs, and he made sure not one of those was compromised during the process of our final car selection. The purchasing process was swift and efficient, and everyone we interacted with was beyond professional and kind - including Derek on the finance team. We are so happy with our new car, and appreciate the whole team at Charles Maund VW for their assistance in this process. A BIG thank you, and high recommendation, from these happy VW owners. More

Daniel, Brant and Charles Maund VW have been awesome to our family! Don’t think twice about where to buy your next car...go here! our family! Don’t think twice about where to buy your next car...go here! More

Daniel is a true gem in an already outstanding dealership! I visited a *LOT* of dealerships in a broad search for a car, and Daniel was unlike any other car salesman I met - so much so that he pe dealership! I visited a *LOT* of dealerships in a broad search for a car, and Daniel was unlike any other car salesman I met - so much so that he permanently earned my loyalty. He wasn't trying to push anything on me and was always 100% transparent about everything. He acted as my own, best advocate, working hard every day to find a rare car I wanted, and even negotiating down the price of everything so I wouldn't have to. Charles Maund is run like a luxury car dealership, where the entire sales team truly cares about their customers more than making a sale. I wouldn't hesitate to recommend Daniel or Charles Maund if you are in any way considering a VW in Austin. They will quickly become like family. More

This might have been the easiest, most straightforward car buying experience I've ever had. Alex was always helpful and patient with my questions, Ken, the finance manager, was a great source of informati car buying experience I've ever had. Alex was always helpful and patient with my questions, Ken, the finance manager, was a great source of information about financing options and choosing the best warranty and maintenance package for my needs. I would recommend Charles Maund Volkswagen to anyone looking for a surprisingly good deal with zero hassle! More

Smooth transaction, super kind staff, and helpful at every corner. Respected the consistency and honesty from everyone. You can tell they truly are a team! every corner. Respected the consistency and honesty from everyone. You can tell they truly are a team! More

He helped me find the right car, and giving helpful information about the different cars and laid out all my options and was very friendly and easy to work with! information about the different cars and laid out all my options and was very friendly and easy to work with! More