Varsity Auto Group

This dealership is completely evil, first they sold me basically a lemon and told me they couldn’t do anything about it, then when we were buying it were were forced to tip and told to fabricate a review basically a lemon and told me they couldn’t do anything about it, then when we were buying it were were forced to tip and told to fabricate a review just to make the dealership look good, not only that they were a pain to get in touch with regarding the warranty on my car More

I sold my vehicle to this dealership on 4/24 through Andreas and was assured everything would be handled correctly. Nearly 3 weeks later, Jennifer underpaid my bank by over $10,000 on the loan payoff an Andreas and was assured everything would be handled correctly. Nearly 3 weeks later, Jennifer underpaid my bank by over $10,000 on the loan payoff and have still not corrected their mistake despite repeated daily follow-ups from me. At this point, there has been zero accountability, no urgency, and no resolution. I’ve had to spend weeks chasing down an issue that should have been handled properly from the start. I’ve now filed reports with the DMV and BBB because I no longer trust this dealership to resolve the matter responsibly. More

I bought a BMW 330i 2019 Feb 5th and received a drivetrain malfunction immediately on the highway same day, a few days later I realize when I turn the wheel left it has a very loud knock sound when drivetrain malfunction immediately on the highway same day, a few days later I realize when I turn the wheel left it has a very loud knock sound when turning left, and then also I was confused on why the car was damaged near the gear selector and I didn’t notice it was water tear until I seen the first drop of water come through the middle mirror. They took over a month and 2 weeks to deliver my plates which I got pulled over more than 10 times prior to receiving my plates. I then also received a ticket for improper placement of the paper plate which they put on my back window instead of on the plate within the first few days which the dealership still hasn’t paid, and then my car was impounded due to them delivering my plate an entire month and 2 weeks late. I told Matthew my car was impounded immediately worked towards my plate when it should’ve been done. Everything is on record they are not trying to fix my car. I ended up finding out my car has a water leak coming through the middle view mirror, this location specializes in scamming and customer support! All I asked was for my drivetrain to be repaired and properly diagnosed I left my car for 5 days and ZERO work was done not diagnosed I picked my car back up and got a drivetrain malfunction same week. Manager is on vacation I’ve been calling for weeks straight getting ignored don’t shop here if you are worried about bad service. Also have proof of messages along with drivetrain malfunction multiple times this is a terrible experience for me buying my first Financed car at 19 and I’ve been treated terrible $23k btw, hilarious I brought my car he said he could do an oil change for free maybe if I bring it and then he said he couldn’t 🤣 terrible business More

Thank you so much Ginelle for your help! You were amazing! This team was great! You were amazing! This team was great! More

Thank you to Ginelle, Glennys and Chris for helping me get into my new car! They were so helpful and they took their time to understand my need! Definitely recommend!! get into my new car! They were so helpful and they took their time to understand my need! Definitely recommend!! More

Ginelle, Chris and Glennys were absolutely amazing! They made the process so smooth and i appreciate everything you all did! They made the process so smooth and i appreciate everything you all did! More

I was looking for a reliable car for getting back and forth to work and saw an ad for Varsity Auto and figured why not see what they can to help me get into a well kept, reliable and affordable car. I sa forth to work and saw an ad for Varsity Auto and figured why not see what they can to help me get into a well kept, reliable and affordable car. I sat with Ginelle who was SUPER helpful! She made everything simple and easy for my family from test driving the car to answering all of me and my wifes questions regarding financing and warranty. I got to drive off the lot same day in car i previously thought i couldnt afford so me and my family are very happy with our experience. Thank you again Ginelle and also Glennys for making the process simple and helping my family and I feel comfortable in our decision making! I definitely will be recommending Varsity to family an friends looking for a new car! Thank you Again! More

Hands down just the kindest , genuine people at this dealership, Bobby Chris, and Rudy you can feel the energy walking into your store with high standards, integrity and respect clearly are your core va dealership, Bobby Chris, and Rudy you can feel the energy walking into your store with high standards, integrity and respect clearly are your core values you guys have created. Is powerful and rare. THANK YOU . More