Vera Cadillac - Service Center

Gio and the team were ? ? on top of servicing my Lyriq and keeping me informed of the progress. ? on top of servicing my Lyriq and keeping me informed of the progress. More

I Love my Escalade Sport but very disappointed in Vera My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the w My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the wheel. Pictures were obvious that this was done and I was advised to paint it After spending 100,000 plus i would never do this !!!!! Finally service agreed to replace the wheel The next oil change was scheduled and while I was driving to the appointment I get a phone call that my appointment was cancelled and they will not service my car I continue to get phone calls on selling me a new car but they will not service the car they sold me WHAT IS GOING ON WITH VERA ARE YOU GETTING TOOOO BIG ? Vera bad Oops very bad I believe when things happen own up take care of your customers and the cars you sell them CADILLAC TRIED TO RESOLVE KINDLY AND WAS IGNORED 3 TImes Then because they are independent of course they have the right to sell you a car and not service the car they sell you More

Christopher was awesome at this dealership. He listened really well and make sure everything was done proper. He listened really well and make sure everything was done proper. More

Vera Cadillac is an exceptional good dealership. My wife needed her car serviced and I was away for medical treatment. They picked up our Cadillac and serviced it professionally snd returned it in g My wife needed her car serviced and I was away for medical treatment. They picked up our Cadillac and serviced it professionally snd returned it in good order the dane day. Amazing good job. Paul More

Had an excellent service done to my Escalade. Do recommend and will continue going there. Do recommend and will continue going there. More

Alain was great. He was friendly, courteous, knowledgeable & he worked diligently to explain the leasing & financing process. He was friendly, courteous, knowledgeable & he worked diligently to explain the leasing & financing process. More

This is the worse, most unresponsive service center I have dealt with. From the minute I drove my new car off the lot, Vera Cadillac has been nothing but a nightmare to deal with including unexplained c have dealt with. From the minute I drove my new car off the lot, Vera Cadillac has been nothing but a nightmare to deal with including unexplained charges and not responding to my messages. He should have heard from someone in charge by now. I will never be back. More

Vera Cadillac consistently provides excellent service and customer satisfaction. I have gone to a different dealership closer to my home and was very disappointed in their service—I am willing to drive the e customer satisfaction. I have gone to a different dealership closer to my home and was very disappointed in their service—I am willing to drive the extra distance to receive the excellent customer service and car repair at Vera Cadillac—never disappointed! More

Wonderful service—great customer care and support—best dealership in the area—I drive 14 miles to come to them and pass one other dealership dealership in the area—I drive 14 miles to come to them and pass one other dealership More

Great dealership everyone was super nice and professional, definitely would recommend this dealership to all my friends and family professional, definitely would recommend this dealership to all my friends and family More