Veteran Chevrolet

Did not do a complete service of vehicle I have been taking my vehicle there for service (6 times) since I bought it new. After picking up the vehicle for its last service there I realized th I have been taking my vehicle there for service (6 times) since I bought it new. After picking up the vehicle for its last service there I realized they had never asked me if I wanted the air filter changed nor had they ever charged me for an air filter on my bill. I was on a long road trip and felt it prudent to pull over at the nearest Auto Zone and check its condition and discovered it to be beyond in need of replacement as it was the original air filter- the filter box was full of leaves bugs and dirt and it was obvious that the filter box had never even been opened. The previous time I took it in for service the tech forgot to leave my tire lug key in the council as he usually does. I call the service department to inquire about the whereabouts of the key and the service manager said he would check and call me back. I never received that call back so I called again to inquire about the key and the service manager said the tech put it in the council (which he did not). I ended up purchasing a new key and when I took the vehicle in for its next service I commented to the tech about the missing key and he went to his tool box and came back with it smiling stating that he knew I would be back.I'm glad I didn't have a flat during the time I was without a key and I am sorry to say that I will not be back nor recommend this shop. More

Awesome Great service, fast turn around, and convenient location, couldn’t have had a better experience. They were very helpful and I love taking my vehicles Great service, fast turn around, and convenient location, couldn’t have had a better experience. They were very helpful and I love taking my vehicles there. More

oil change & rotate tires They set a time to be there and when I got there they went right to work on it. It doesn't get any better than that. They set a time to be there and when I got there they went right to work on it. It doesn't get any better than that. More

Good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job More

Good vehicle Dealer fixed small things, that needed addressed. Polite and professional staff. Truck was priced great. I would hope everyone has the prompt ,poli Dealer fixed small things, that needed addressed. Polite and professional staff. Truck was priced great. I would hope everyone has the prompt ,polite service that I had. More

Easy going, friendly people Friendly and easy to work with, I would go back there for my next car, their prices on cars and trucks are very competitive. I would also recommend Al Friendly and easy to work with, I would go back there for my next car, their prices on cars and trucks are very competitive. I would also recommend Allways Chevrolet to my family and friends. More

Great people! Great people, no bull! Easy to deal with. The dealership went out of thier way to accommodate me and allow me to look at the vehicle. no pressure to b Great people, no bull! Easy to deal with. The dealership went out of thier way to accommodate me and allow me to look at the vehicle. no pressure to buy, very helpful! More

Great Experience My experience was great and easy. My sales men found exactly what I was looking for. Definitely would recommend this dealership to friends and family. My experience was great and easy. My sales men found exactly what I was looking for. Definitely would recommend this dealership to friends and family. More

Help in a crisis I work in Mathis and live an hour away; the morning my engine light came on I was in a panic. My car was to be serviced the next day, but when I call I work in Mathis and live an hour away; the morning my engine light came on I was in a panic. My car was to be serviced the next day, but when I called the service dept and explained my situation, Mr. Duffin told me to bring my car in right away. Since my car was not ready when I was told it would be ready, Mr. Duffin made sure I had a car to drive home. My car was ready the next morning as promised and earlier than I expected. Thumbs up! More

Good service Friendly staff and good customer service went in and came out with a new car with no hassle thanks for the help would recommend to family and friends Friendly staff and good customer service went in and came out with a new car with no hassle thanks for the help would recommend to family and friends More