Veterans Ford Tampa

Service Review Girl in front was Rude. I asked to ride with the mechanic so he could listen for the sound/clicking noise my vehicle was making. 4 hours later I was a Girl in front was Rude. I asked to ride with the mechanic so he could listen for the sound/clicking noise my vehicle was making. 4 hours later I was asked to return to do this very thing because the mechanic could not hear anything wrong. Of course when we went together he heard the noise and it was the rack and pinion. Only thing that brought me back was TIM. Someone needs to give Cara a serious lesson in customer service and how to speak to customers. I will not return for service. Bought 2 vehicles this month. But NO more service. More

I did not visit the service center All good and Leo was very accommodating and meeting me on his day off. I think all went well. No issues to report so I was happy. All good and Leo was very accommodating and meeting me on his day off. I think all went well. No issues to report so I was happy. More

Leon Rocks and So Does Veterans Ford! I came in a week ago to rent a car and decided to take a look. I met Leon and made an appointment to get with him today at 12:15. I was out by 3 as pr I came in a week ago to rent a car and decided to take a look. I met Leon and made an appointment to get with him today at 12:15. I was out by 3 as promised with exactly the right truck for me, a brand new Ford F-150 Sport. I had some reservations looking for a truck, though I really needed one as my 1999 Explorer was on her last leg, because I have less than stellar credit right now. But Leon made me feel confident and comfortable the whole time. I was looking at used trucks so you can imagine my surprise when he brought up a new one. It turns out Ford has some amazing rate incentives on the new trucks and I was able to get 4.9% with a payment I could easily handle on a sweet vehicle. Leon and the whole crew at Veterans are rock stars. I highly recommend them to ANYONE looking for a new or used car or truck and they’re my family car place for life now. Hope this helps someone in a situation like I was make the right choice and see Leon and the crew at Veterans for their next car purchase. More

Great service Robert was great sales person made sure I was satisfied and let us check out multiple options si.ilar to what we were looking for. Great customer serv Robert was great sales person made sure I was satisfied and let us check out multiple options si.ilar to what we were looking for. Great customer service More

Rude and Disorganized Hector worked to get us a good deal. However, after my intial down payment, two different employees contacted me with conflicting information. Finance Hector worked to get us a good deal. However, after my intial down payment, two different employees contacted me with conflicting information. Finance was rude. More

Not sure of explanation My rotors and brakes were replaced on a 2016 F350 have taken it in twice because the brakes are squeaking and they still are and they say everything i My rotors and brakes were replaced on a 2016 F350 have taken it in twice because the brakes are squeaking and they still are and they say everything is OK I don't want to do now More

Motor Mounts In and out in the time promised and the work was performed to my satisfaction. I had a very tight schedule on that day and I was able to make my after In and out in the time promised and the work was performed to my satisfaction. I had a very tight schedule on that day and I was able to make my afternoon doctor's appointment within plenty of time to spare. More

Car repair Needed some work done on my car, was concerned as this was the third time since I bought it. But everyone was great and helpful, Cara especially took Needed some work done on my car, was concerned as this was the third time since I bought it. But everyone was great and helpful, Cara especially took care of me and made sure I had a loaner car, she is always so helpful when I have been in and I appreciate it. The other employees I have been in contact with were also helpful. More

Efficient Great customer service and the processes was faster than usual. The finance manager was clear and to the point. Overall very efficient, friendly and Great customer service and the processes was faster than usual. The finance manager was clear and to the point. Overall very efficient, friendly and fast. More