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Veterans Ford Tampa

Tampa, FL

4.1
494 Reviews
Veterans Ford – The Gold Standard of New and Used Vehicle Sales in Tampa FL Standing at the forefront of the automotive world and creating a dealership experience that blends together customer satisfaction and the finest selection of new and used cars, trucks, and sport utility vehicles (SUVs) is far from an easy affair. However, the team here at Veterans Ford has made it a point to not just strive for this lofty goal, but to surpass it whenever possible. Of course, when you engender a hassle-free and informative showroom environment, as well as offer up access to the best new and pre-owned Ford vehicles in Tampa, achieving this industry-leading status is really not all the surprising. Going a step further with this concept, we have no doubts that once you come in and see for yourself just what we have to offer to prospective customers, you will soon find that taking your business to any other dealership in town is simply a mistake.
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7201 W Linebaugh Ave

Tampa, FL

33625

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Showing 494 reviews

October 04, 2021

going to a dealership you think that you would feel safe from all the sharks out there. in this case i was wrong never felt so cheated as i did in your dealer. More

by ftrujillo1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Letson
Oct 05, 2021 -

Veterans Ford Tampa responded

Mr. Trujillo, I am sorry you feel this way. It is difficult to quote a price to overhaul the transmission without having it torn apart. However, we did quote you what a new one would cost, and a rough estimate on the cost to repair it.

September 15, 2021

I am very dissatisfied and disappointed with this dealership. I bought a truck from them and the whole process felt very rushed. They told me that the truck would be in good working condition when I More

by mleggett2007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Lallier
Oct 05, 2021 -

Veterans Ford Tampa responded

We are sorry to hear about your recent experience at our dealership. We did speak with you and requested for you to bring the truck back to us for us to look at your issues. We have left you a message and no response. Please reach out to us at 813-637-2948 so we can schedule a time for you to bring your vehicle to check your concerns.

September 04, 2021

So the Director of sales just calls me, very argumentative, "I was calling to educate you", read the window sticker and hangs up on me. Stay away customers, they are plenty of Ford dealerships More

by Derrick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The sales director
Oct 05, 2021 -

Veterans Ford Tampa responded

Derrick, I am sorry you feel this way, but the facts are that the unit you were looking at had more equipment than the others in the market and therefore the unit was priced higher. We were just calling to make sure that the units being compared were apples to apples. Also, the management team did not hang up on you, is the other way around. We hope you find the perfect car.

August 03, 2021

Anthony went out of his way to find the truck that fits my needs and he made the process as painless as possible by being polite upfront and confident More

by Randyv1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vining
Aug 04, 2021 -

Veterans Ford Tampa responded

Thanks for leaving Veterans Ford your excellent feedback, Randy. We all sincerely appreciate it, and we wish you many safe and happy miles in your new truck! Take care!

July 15, 2021

LISTEN…have you ever heard a car sales man tell you your car will be worth more 6 months after purchasing or better yet, after purchasing a car you took it to get serviced and then got told, “sir have you e More

by Derrickfreeman518
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Whitaker, Francisco Borrego
Aug 26, 2021 -

Veterans Ford Tampa responded

I'm sorry that you're frustrated, but vehicles are actually worth more than they have ever been due to the chip shortage. Further, if we overcharged you and then provided a refund, clearly it was not our intent to steal your money. If you have questions about this please contact me directly at 813-962-1100 x 209. Thank you, Lorenzo Pena - General Manager

April 08, 2021

We worked with Jeff Carballo, he was great. Actually, I have purchased several cars in my life and I would have to say he was the best Sales Consultant I have ever worked with. He listed to our request and More

by lovelypam143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Carballo
Apr 08, 2021 -

Veterans Ford Tampa responded

Reviews like this one always make our day! It's great to hear that Jeff delivered such an exceptional car-buying experience, and we'll be sure to pass along your kind words to him. Welcome to the Veterans Ford family, and congratulations on your new vehicle!

October 24, 2020

I worked with Gina who was absolutely amazing. Customer service focused, was interested in creating a great buying experience for me, highly knowledgeable and made the entire experience easy and simple. Wo More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Durbin
Oct 26, 2020 -

Veterans Ford Tampa responded

Hi Craig - We love to hear that Gina earned your recommendation with her knowledge service. Thank you so much! All of us at Veterans Ford wish you safe travels and we hope for the chance to work together in the future.

October 14, 2020

I recommend any and everyone to go here and visit Ms.Gina Durbin She is the best, and she definitely gets you in and out at a reasonable time, it only took her 3 Hours! She worked with me and communicated wi More

by LaDaijaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Durbin
Oct 14, 2020 -

Veterans Ford Tampa responded

Thank you for your confidence in Gina and the Veterans Ford team! We are proud to have earned your business and happy to hear that you had such an excellent service experience. Safe travels, and we hope to work with you again down the road!

September 12, 2020

Best experience I've ever had purchasing a car. Aaron, Marc, and Darryl were amazing. We will definitely remember them the next time we're in the market for another vehicle. More

by Sandy3712!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Scheible
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Fisher, Finance Mgr., Darryl
Sep 14, 2020 -

Veterans Ford Tampa responded

Thank you, Sandy, for taking the time to post about your experience. It is fantastic to hear that Aaron, Marc, and Darryl all contributed to your wonderful purchasing process. On behalf of all of us at Veterans Ford, we wish you safe travels!

September 04, 2020

I was honestly going to buy a car in February as I had negative equity on my vehicle. My intent was to pay more each month until it went down. I told Charles this and he was honest with me. He said honest More

by Bennyjay0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Redd Jr
Sep 04, 2020 -

Veterans Ford Tampa responded

Thank you so much for sharing! It is excellent to hear that Charles went above and beyond to make your experience so great. We appreciate your business and cannot wait to see you again down the road! - The Veterans Ford team

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