141 Reviews of Veterans Ford Tampa - Service Center
The car was returned with a loose wheel!!! As soon as I exit the dealer I heard a noise and I drove back to the shop. The bolts are totally loose. I never had such experience before. It’s unbel As soon as I exit the dealer I heard a noise and I drove back to the shop. The bolts are totally loose. I never had such experience before. It’s unbelievable that the mechanic rotated the wheels and released the car without checking the bolts !!! It could have damage the break; shaft , etc besides the safety risk!! The car was inspected and bolts tied up. This open a big question mark to the quality of future services Octavio Torres More
Fast service, comfortable waiting room We go to this dealership rather than the one in our hometown because they're always open and available for us. The one in our hometown is always busy We go to this dealership rather than the one in our hometown because they're always open and available for us. The one in our hometown is always busy and always takes weeks to get us in we go to this one and wait even though it's quite a drive but this is the place where you bought the car and we really feel like they appreciate our business. They do good work and take good care of my car. More
New relationship It is a little different from my previous dealership. One minor technical difficulty. That was taken care of, through all the proper resources. They r It is a little different from my previous dealership. One minor technical difficulty. That was taken care of, through all the proper resources. They rank high in my book. I am glad I chose them. I will continue this journey. More
5 Star services Went to Veteran’s Ford for an oil change. The website made it very easy to make the appointment. The service staff is pleasant and welcoming. It didn’ Went to Veteran’s Ford for an oil change. The website made it very easy to make the appointment. The service staff is pleasant and welcoming. It didn’t take long as I was only there for about 30 minutes. More
The Works I went for my appointment for The Works package service. I was 10 minutes early and the person who greeted me told me they were already backed up and I went for my appointment for The Works package service. I was 10 minutes early and the person who greeted me told me they were already backed up and it will take approximately 20 minutes before they finished servicing my car. It took an hour and 15 minutes. Be ready for the waiting game. Overall I got that done early on my day and I was able to take advantage of the rest of my day. More
Great service department! Veterans Ford service department rocks! They are always friendly and honest. I would highly recommend this dealership from sales to service. This is t Veterans Ford service department rocks! They are always friendly and honest. I would highly recommend this dealership from sales to service. This is the best Ford dealership I have been to. More
Great Service - as USUAL Had "The Works" done while I waited. Done in a timely manner. Thanks. Didn't try the waiting room coffee. No Bagels or car wash like when I have w Had "The Works" done while I waited. Done in a timely manner. Thanks. Didn't try the waiting room coffee. No Bagels or car wash like when I have wife's Lexus serviced however. More
⭐️⭐️⭐️⭐️⭐️⭐️ Very fast and informative on the phone... great dealership and great service department. I usually send an employee to pick up my vehicle for me and Very fast and informative on the phone... great dealership and great service department. I usually send an employee to pick up my vehicle for me and it’s always an easy transaction More
First service experience I scheduled my new Escape's first service for 8am. Due to a nearby accident and traffic jam, I was late. Service Tech Travis was very polite and said I scheduled my new Escape's first service for 8am. Due to a nearby accident and traffic jam, I was late. Service Tech Travis was very polite and said my vehicle could still be serviced. All went well and quicker than expected! Thanks Veterans Ford for selling me a vehicle and having great employees! More
Fast, Friendly Service I called at 2:15 pm to see if they by chance had any openings, for oil change and tire rotation. Booked a 3 pm appointment. Was greeted by the staff, I called at 2:15 pm to see if they by chance had any openings, for oil change and tire rotation. Booked a 3 pm appointment. Was greeted by the staff, and informed that they were just a bit backed up and they would get to service my car as soon as I can. At first I wondered "how long I would be waiting and did I make a mistake. We waited in the lobby and 30 min later they called me to tell me my car was done. Was definitely impressed. So what did they do right? Smiles when I was greeted. I was INFORMED upfront that they were a bit behind, and still finished in what I thought was a reasonable time. with our without a delay. More