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Veterans Ford Tampa - Service Center

Tampa, FL

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141 Reviews

141 Reviews of Veterans Ford Tampa - Service Center

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February 12, 2018

The car was returned with a loose wheel!!! As soon as I exit the dealer I heard a noise and I drove back to the shop. The bolts are totally loose. I never had such experience before. It’s unbel More

by OETORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
Feb 12, 2018 -

Veterans Ford Tampa responded

Octavio, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please reach out to Brian Zeigler at 813-962-1100 so we can resolve this for you right away.

February 12, 2018

Fast service, comfortable waiting room We go to this dealership rather than the one in our hometown because they're always open and available for us. The one in our hometown is always busy More

by JASON.M.KEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
February 12, 2018

New relationship It is a little different from my previous dealership. One minor technical difficulty. That was taken care of, through all the proper resources. They r More

by BECKWITHJAMES813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
February 11, 2018

5 Star services Went to Veteran’s Ford for an oil change. The website made it very easy to make the appointment. The service staff is pleasant and welcoming. It didn’ More

by The-one_the-only
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
February 11, 2018

The Works I went for my appointment for The Works package service. I was 10 minutes early and the person who greeted me told me they were already backed up and More

by SpeedyGonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Marquis
February 10, 2018

Great service department! Veterans Ford service department rocks! They are always friendly and honest. I would highly recommend this dealership from sales to service. This is t More

by DSHARP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Marquis, Travis Tilwick
February 09, 2018

Great Service - as USUAL Had "The Works" done while I waited. Done in a timely manner. Thanks. Didn't try the waiting room coffee. No Bagels or car wash like when I have w More

by PARK_RICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
December 21, 2017

⭐️⭐️⭐️⭐️⭐️⭐️ Very fast and informative on the phone... great dealership and great service department. I usually send an employee to pick up my vehicle for me and More

by LBarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
November 16, 2017

First service experience I scheduled my new Escape's first service for 8am. Due to a nearby accident and traffic jam, I was late. Service Tech Travis was very polite and said More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
July 15, 2017

Fast, Friendly Service I called at 2:15 pm to see if they by chance had any openings, for oil change and tire rotation. Booked a 3 pm appointment. Was greeted by the staff, More

by Cyndi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
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