Victor Ford
Wauconda, IL
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Honest up front and amazing to deal with. They don’t do this market adjustment BS. They don’t try to screw you on the trade and plain and simple they just want to sell cars. No high pre They don’t do this market adjustment BS. They don’t try to screw you on the trade and plain and simple they just want to sell cars. No high pressure, treat you like they would treat there friends. This is everything I look for in a dealership. I normally always haggle and push for more from the trade but it was so easy to deal with them and pleasant I didn’t even want to. These guys get it and are doing it right. I’m so glad I walked out of Buss Ford and came here! Paid sticker with no pressure for add ons or extra crap. Can’t recommend them enough!!! More
Contacted on advertised car. Dealer emailed back that car is pre-sold order and is not for sale. I asked, "Why would you advertise a new car that is a customer order and will not be available to buy?" Did no is pre-sold order and is not for sale. I asked, "Why would you advertise a new car that is a customer order and will not be available to buy?" Did not get an answer. I suggested this is a very poor business model that is not good for the dealership or the customers. No response. More
Purchased a Ford Escape and had a great experience. No games, just honest, courteous service. Mike Bianco was the sales person I worked with and he worked hard to get me the best price…nice person, too! I games, just honest, courteous service. Mike Bianco was the sales person I worked with and he worked hard to get me the best price…nice person, too! I’ll be returning to Victor Ford to purchase my next car. I highly recommend this dealership! More
Everyone was so easy and enjoyable to work with. Will absolutely buy from Victor Ford again. Everything went smooth and was exactly the deal they said. absolutely buy from Victor Ford again. Everything went smooth and was exactly the deal they said. More
Very attentive and courteous. Unfortunately the automobile I was interested in sold very quickly while I was out of town. They kept me informed. Thanks. automobile I was interested in sold very quickly while I was out of town. They kept me informed. Thanks. More
Easy to work with. Very friendly and professional. I would recommend this dealer to a friend. They did exactly what they said they would do. would recommend this dealer to a friend. They did exactly what they said they would do. More
QuikLane excellent customer service Not often you can have pleasant review when dealing with car problems . Michelle in the quicklane went above and beyond to make what could have been a Not often you can have pleasant review when dealing with car problems . Michelle in the quicklane went above and beyond to make what could have been an agonizing afternoon as pleasant as possible and went above and beyond in customer service . I had my pup with me they brought him out water. There was tv, internet they even offered my snacks. Again thank you for saving me from tremendous stress and making car service a pleasant experience . More
Disappointment I brought my vehicle in this morning for a recall problem. I was told the testing could take all day so I requested a Rent-A-Car only to be told , I brought my vehicle in this morning for a recall problem. I was told the testing could take all day so I requested a Rent-A-Car only to be told , " we don't have any ". So what am I supposed to do, sit here and twiddle my thumbs all day about a situation I am not responsible for? I would've never had this problem at the dealership in Barrington. Guess I will have to start going back there. Dale More