Victor Ford
Wauconda, IL
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Disappointment I brought my vehicle in this morning for a recall problem. I was told the testing could take all day so I requested a Rent-A-Car only to be told , I brought my vehicle in this morning for a recall problem. I was told the testing could take all day so I requested a Rent-A-Car only to be told , " we don't have any ". So what am I supposed to do, sit here and twiddle my thumbs all day about a situation I am not responsible for? I would've never had this problem at the dealership in Barrington. Guess I will have to start going back there. Dale More
Excellent! Ask for Mikey V, he will make the car buying experience fun and exciting! I hate going to dealerships that pressure you and make you feel bad. This on Ask for Mikey V, he will make the car buying experience fun and exciting! I hate going to dealerships that pressure you and make you feel bad. This one is NOT like that. They will help you get the car that’s best for you. This was my first car and I can’t reccomend them enough! I’m so happy! More
excelent Great dealership to buy from. Bought 3 new trucks the last 9 years. The last 2 from Mike Bianco who does his best to please. Great dealership to buy from. Bought 3 new trucks the last 9 years. The last 2 from Mike Bianco who does his best to please. More
Pleasant Experience Brought 2005 Focus in for oil change and left buying a 2015 Fiesta. No pushy selling. Respectful and took the time to answer all questions. Brought 2005 Focus in for oil change and left buying a 2015 Fiesta. No pushy selling. Respectful and took the time to answer all questions. More
Excellent and fast service The owner Jeff and sales man Chevo very nice and informative. They are very easy to deal with and fair. A very pleasant purchase. Unlike other dealers The owner Jeff and sales man Chevo very nice and informative. They are very easy to deal with and fair. A very pleasant purchase. Unlike other dealers that are pushy and annoying. More
Great Exprience After looking on line and putting in an inquiry I received a call from Victor Ford within minutes. After a discussion with Mike Bianco he found the pe After looking on line and putting in an inquiry I received a call from Victor Ford within minutes. After a discussion with Mike Bianco he found the perfect fit for my needs. The price was fair and the vehicle I purchased was in great condition. I appreciate the great service and attention. I was particularly please when , after the deal was made, a safety check revealed the need for new brakes and a battery. Victor Ford provided both for no additional charge! I will recommend Victor to anyone interested! More
Best car-buying experience I ever had This dealership has been here under this name for decades and has a top-notch sales and service staff. Buying a new or used car here is a great exper This dealership has been here under this name for decades and has a top-notch sales and service staff. Buying a new or used car here is a great experience; I knew what I wanted and was in and out in under 90 minutes. If you're in Chicago's northwest suburbs, I highly recommend buying here. Ask for Mike Bianco. More
Worst experience I've ever had dealing with a Dealership. I took my 2013 Ford F150 to Victor Ford in Wauconda for a problem with the Sync Navigation System. The Service Manager was rude and con Dealership. I took my 2013 Ford F150 to Victor Ford in Wauconda for a problem with the Sync Navigation System. The Service Manager was rude and condenscending from the very start. After a few minutes of dealing with this guy I knew that I shouldn't trust him. I left Victor and went to Buss Ford and was greated in a friendly fashion by a Service Manager that actually cares about the customer. More
This is a great dealership to buy your car from. I bought a 2014 Mustang that I found on cars.com from them. They keep all there new mustangs inside, GREAT MOVE, corvette dealers do it why not treat bought a 2014 Mustang that I found on cars.com from them. They keep all there new mustangs inside, GREAT MOVE, corvette dealers do it why not treat mustang customers the same. I spoke with Mark on the phone and the car I was interested in didn't have any photos or information listed so I contacted Mark and he directed me to their website where I saw all the options and he also snapped photos and emailed it to me so I could see the car. We arrived there the next day and everyone was very nice from sales down to the finance person. They make negotiating very easy and fair. I would recommend calling them if you are looking for a mustang, not sure what their process is for getting something for you if they don't have it in stock but if its like the regular purchase should be great people to go through for that too. Thanks again love the mustang More
What a great experience with the sales department and service department. The whole dealership treats you like family and I have no reason to shop anywhere else for a new or used car. They know their Mus service department. The whole dealership treats you like family and I have no reason to shop anywhere else for a new or used car. They know their Mustangs and all the upgrades to make my car a blast to drive. More