Victorville Motors

Excellent customer service and throughly detailed. Identified issues not easy noticeably with recommendations to prevent future problems. Mr. Needham has been an exceptional advisor and customer repre Identified issues not easy noticeably with recommendations to prevent future problems. Mr. Needham has been an exceptional advisor and customer representative since I moved to California. As of now, the best customer service I experienced overall. More

Rico in the service department is always friendly, courteous, and professional. Most of the service department employees are helpful and courteous. courteous, and professional. Most of the service department employees are helpful and courteous. More

Travis so far is the only reason I will continue to go there, he is professional and very thorough with his work, i appreciate people like him. there, he is professional and very thorough with his work, i appreciate people like him. More

Tommy McMahon and Allen Valladares supposedly sold me a new car with 41 miles on the dashboard. But when I kept asking them what was the mileage on the car, they both assured and told me that it was 41 mil new car with 41 miles on the dashboard. But when I kept asking them what was the mileage on the car, they both assured and told me that it was 41 miles on the car's dashboard. So when I drove away and looked at the dashboard it said 241 miles on it and I kept asking them about that but they didn't listen nor responded to my questions. The two dealers both lied to get a sale off of me. You can go to Vegas and back and not have that many miles on the car. I don't travel that far to get 241 miles on the dashboard. My patients are in my house or live around me and it only takes 20 minutes to get to my church on Sundays. So those two salesmen lied to me about the miles on my car. And sold me a used car and not a new car. As I told Tommy Mcmahon how does he sleep at night doing what he does? He said he didn't. What goes around comes around and it will come back to you in unexpected ways. Give only what you don't mind getting back to you. I would give them a zero but I have to rate them something. Otherwise I wouldn't even give them a one star for how they've been treating me. More

Friendly service that always available to answer all your questions and follow up on all phone calls. questions and follow up on all phone calls. More

The staff at Victorville motors were friendly and professional. I have brought in my 2022 Jeep Grand Cherokee in for service and each time I was pleased with their service. Thank you ! professional. I have brought in my 2022 Jeep Grand Cherokee in for service and each time I was pleased with their service. Thank you ! More

The whole process went smoothly without any surprises. Our salesman was attentive and caring. Dealership was clean Our salesman was attentive and caring. Dealership was clean More

Jonathan was hands down one of the best salesman I’ve had, made my experience easy, I want to thank him for making the purchase happen. had, made my experience easy, I want to thank him for making the purchase happen. More

3rd service visit. 1st Summer 2024. 3 day wait for oil change. Had it done elsewhere in 40 minutes. 2nd time oil on new Wrangler. Done in 45 minutes. I had high h 1st Summer 2024. 3 day wait for oil change. Had it done elsewhere in 40 minutes. 2nd time oil on new Wrangler. Done in 45 minutes. I had high hopes. Today 90 minutes past appointment time before they began the oil change, very disappointed. This 2 stars. Maury once more but if not improved then I’ll go elsewhere. More

Service did a good job on a moderately complex engine repair (2k) but it involved radiator coolant and the service tech did not fill the radiator. On a minor note, they no longer wash the vehicle after repair (2k) but it involved radiator coolant and the service tech did not fill the radiator. On a minor note, they no longer wash the vehicle after repairs and I miss that pleasant service. More