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Victorville Motors

Victorville, CA

4.8
199 Reviews

14617 Civic Dr

Victorville, CA

92394

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Showing 199 reviews

July 22, 2023

My experience with Victorville motors has always been delightful. My service advisor Celena was the best. She was very knowledgeable and helpful with my service that my vehicle needed. More

by Mattxxoc1503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celena
Jul 24, 2023 -

Victorville Motors responded

Matt, We are extremely pleased to see you always receive the 5-star service that you deserve and Celena and our team take great care of you. Thank you for trusting us with your truck and please don't hesitate to let us know should you have any questions about anything. You're family.

July 21, 2023

Always easy to get an appointment, and the service that I receive is always outstanding and the service folks are friendly and easy to work with. More

by franny122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 21, 2023 -

Victorville Motors responded

Thank you for always choosing Victorville Motors, Franny! We look forward to delivering another 5-star visit soon!

July 19, 2023

Good fast service and nice customer experience. I would recommend this dealership for any and all issues More

by roy.gilman543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 19, 2023 -

Victorville Motors responded

We appreciate your stellar rating and recommendation, Roy! We look forward to keeping your RAM running like new!

July 14, 2023

Had a great experience with service. I was in and out in a timely manner More

by rcotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jul 17, 2023 -

Victorville Motors responded

We understand your time is valuable, which is why we're happy to see our team got you in and out in no time. Thank you for choosing us here for your vehicle needs and we look forward to working together again in the future.

July 14, 2023

EVERY THING WENT SMOOTHLY FROM BEGINNING TO END OF THE TRADE I MADE. I WAS VERY PLEASED WITH THE TRANSACTION. More

by 48marest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hoover, Jim Jarosh, Freddy Atuna, Dave Thornton,
Jul 17, 2023 -

Victorville Motors responded

We couldn't be happier that your experience was a great one from start to finish. Thank you so much for the opportunity to earn your business and for your positive feedback. We hope to work together again soon.

July 14, 2023

Tommi and Julian and the team were great. My jeep is exactly what I wanted. More

by SJD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, Tommi, the finance guy I think "Armando" but that doesn't feel right
Jul 17, 2023 -

Victorville Motors responded

Congrats on your Jeep and welcome to the family! It's a team effort here and we couldn't be happier that our team did a great job getting you into the exact vehicle you wanted. We hope you're loving it thus far!

June 28, 2023

Jay was awesome. Straight up as to what he could do for us and showed us all our options. Our whole deal went smooth! The manager made it a BAM BAM DEAL. No wasting a More

by Jefflara24
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jay was our Salesman.!!! Very pleasant salesman that made our visit the best it could be. Thanks a lot!!!!!!
Jun 29, 2023 -

Victorville Motors responded

Jeff, Thank you so much for your loyalty to us here. We're incredibly lucky to have you as part of the family and happy to see that Jay did a great job getting you into another vehicle. We hope you're loving it thus far and we look forward to continuing to work together for years to come.

June 18, 2023

The service writer was very helpful and had a great attitude while helping me. She was great More

by Sorenson.stephen15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haleigh
Jun 19, 2023 -

Victorville Motors responded

Hi Stephen, We're very pleased to see that you had a great experience with a member of our service team. Thank you so much for stopping by and for taking the time to share this. We hope your vehicle's treating you well and we're looking forward to providing you with the 5-star service you deserve at your next visit.

June 03, 2023

Staff was super friendly, knowledgeable and easy to deal with. Went above and beyond during the buying process. More

by Timothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Monter, Alfredo DeLaTorre
Jun 05, 2023 -

Victorville Motors responded

Timothy, That's what we're here for. Thank you so much for the opportunity to earn your business and congrats on your new truck. We hope you're enjoying it thus far and please let us know should you ever need anything. You're family.

June 02, 2023

Your customer service has utterly failed me in the past and I dread coming here for any needed service even-though my vehicle is still under warranty. Luckily, this time, I had the pleasure of dealing wit More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Stewart, Melanie (I did'nt get her last name) Sorry.
Jun 02, 2023 -

Victorville Motors responded

Adam, We appreciate you giving us a second chance and we're happy to see that Trevor and Melanie both worked hard to provide you with the 5-star service that you deserve. We look forward to continuing to provide you with this same quality service and we look forward to resolving all of your vehicle's issues. Should you have any questions about anything, please don't hesitate to reach out. We're always happy to help.

Jun 03, 2023 -

Adam responded

That is comforting to know. Thank you very much.

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