
Victory Chevrolet
Milan, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I saw a 2010 Prius advertised on AutoTrader, Cars.com and CarGurus. They set up an appointment to see the car and I came in. The staff was helpful and friendly, however the car was overpriced and in poor c CarGurus. They set up an appointment to see the car and I came in. The staff was helpful and friendly, however the car was overpriced and in poor condition. Cars.com, the site they advertised the car on, listed retail for the very vehicle with the exact features as $17,100. Randy Wise listed the car originally at $18,333 and 'reduced' to $17,777. The sales assistant said it would be worth my time to drive down so I assumed they were willing to negotiate on the price. When I arrived and test drove the car it was in generally poor condition. It had not been swept or cleaned at all, contained a strong odor and was missing multiple accessory items, covers, pads etc... The manager was not willing to negotiate at all and was fairly rude and condescending, he insisted the vehicle was a good deal in that condition and its fair retail value was $19,100. It was a waste of time to visit. More
I was pleased with the efficiency of Tim's service. I knew what I wanted to drive after finding it online, and Tim was waiting for me with the keys. He didn't try to sell me on anything else, and after h knew what I wanted to drive after finding it online, and Tim was waiting for me with the keys. He didn't try to sell me on anything else, and after having trouble getting financed through my bank, the Randy Wise folks got me approved for the exact loan I needed. Great service, and no fluff. Thanks very much for the great deal! More
It has been a long (and I mean long) time since I've had an enjoyable experience getting a new car. Rick treated me like a person, not just a "sale". He answered every question I had about each vehicle I an enjoyable experience getting a new car. Rick treated me like a person, not just a "sale". He answered every question I had about each vehicle I was interested in. I truly believe he looked out for my best interest and put me in the right car for my wife and I. I've been a loyal GM owner for 40 years and was actually considering looking elsewhere, not because I was unhappy with my previous cars, but I hated the thought of going back into a dealership. I'm so glad I stopped into Randy Wise and met Rick. This is how every dealer should treat their customers. More
Randy Wise is a very friendly dealership with great Randy Wise is a very friendly dealership with great customer service. The people there are patient and reasonable!I would refer them to anyone lookin Randy Wise is a very friendly dealership with great customer service. The people there are patient and reasonable!I would refer them to anyone looking for a good car. Thanks again guys. More
I went to the Randy Wise car dealership thinking that I wasn't going to leave very happy based on my previous attempts. I was wrong. My mother just recently bought a new Silverado with the help of Doug Chi wasn't going to leave very happy based on my previous attempts. I was wrong. My mother just recently bought a new Silverado with the help of Doug Chitren so she suggested I make an attempt. I originally went in with the referral from my mom to talk to Doug but he was helping another customer. Instead I was helped by Jeff Hauserman and he put me in the first car I can actually call my own. This was and is my first big purchase. I went in with barely any credit history and I left with a 2011 Malibu. The staff was friendly, fast and relatable. I have no regrets and I highly suggest working with Randy Wise Chevrolet Buick for your next new or used car purchase. More
Frendly, no pressure, fair prices Glad we went there. Will go back in the future and will refer them to others. Made a great choice in visiting this dealership! Thank you Jeff Will go back in the future and will refer them to others. Made a great choice in visiting this dealership! Thank you Jeff More
Great experience! Jeff was friendly and helpful, knowledgeable and professional. J.C. made all the paperwork easy to understand. I would definitely recommend this dealership to others. In fact, I knowledgeable and professional. J.C. made all the paperwork easy to understand. I would definitely recommend this dealership to others. In fact, I already have! More
Doug was fantastic. He was an excellent listener and worked hard to make sure that I paid a good price (e.g., going out of his way to look for additional discounts I might qualify for). He offered helpf worked hard to make sure that I paid a good price (e.g., going out of his way to look for additional discounts I might qualify for). He offered helpful suggestions but wasn't pushy. I felt like I was talking to a family friend, not a salesman. I would highly recommend this dealer and especially Doug! More
We purchase a used "certified" inspected car in May. In June the brakes went out and they want to charge us almost $500 for a brake job when they told us the brakes were good when we purchased it. May. In June the brakes went out and they want to charge us almost $500 for a brake job when they told us the brakes were good when we purchased it. Needed a part for the drivers seat and ordered it in June, they received it and returned it without calling us. August the main computer module of the car went out, limped the car into the dealership where they hooked it up to their computer and got 31 different error codes, let it sit over night and car started up just fine....must be fixed! Not willing to replace computer, not sure if it will happen again, just bring it back if it does. Reordered part for seat, was told it will be in tomorrow...tomorrow was a week ago and no one will call back. Sales person Susan Brown will not return phones calls regarding any issues with the car, nor will her supervisor. But they will call to wish you a Happy Birthday and ask you to refer someone to their dealership. Very poor customer service for a small town dealership. Very poor in standing behind the product they sell. Had to replace car for the fact of safety and dependability and because of the unwillingness of the dealership to help solve problems. More
They are a great company; Jeff and Alan did a lot to get me into the car I wanted, for the price I wanted. They even called me back into the dealership, days later, because they'd found a way to lower my mo me into the car I wanted, for the price I wanted. They even called me back into the dealership, days later, because they'd found a way to lower my monthly payment. They were friendly, receptive, and very well informed. I will definitely be going to them for my next car, and will send anyone I know to them. More