Bosak Chrysler Jeep Dodge Ram of Merrillville - Service Center

Such a great place! I moved to this area about two years ago and purchased my current Jeep right before the move. Bosak Motors has been there for me ever since! Every lit I moved to this area about two years ago and purchased my current Jeep right before the move. Bosak Motors has been there for me ever since! Every little need or concern, they've always been addressed. Doug has always been my guy. He makes sure all my concerns are addressed quickly and effectively. I've never had to worry about a thing when using Bosak's service! I cannot say enough good things! Thank you for always having my back! More

Very good and apparently work excellent Your service center went above my expectations with the turn around on the transmission rebuild. When I saw the amount of work in your shop the morni Your service center went above my expectations with the turn around on the transmission rebuild. When I saw the amount of work in your shop the morning of September 14 I was sure that we would have to stay the weekend at the Best Western Schererville or come back the next week for from Tennessee to pick up vehicle and it seems to be ok. I would like to thank you again for the rapid service so we could get back home with only two (2) extra days motel expense. More

GREAT EXPERIENCE! I had a great experience with my service visit. Thank you for washing my vehicle and taking care of all my needs. I will be back! I had a great experience with my service visit. Thank you for washing my vehicle and taking care of all my needs. I will be back! More

Bosak service department is awesome I have not trusted dealerships to service my vehicles for many years due to past experiences. Bosak has changed this. They were very helpful and frie I have not trusted dealerships to service my vehicles for many years due to past experiences. Bosak has changed this. They were very helpful and friendly. Tim in service department worked with me and went above and beyond to help me out! He had to continually call Chrysler corporation to see if they would help with parts since I shouldn't have had a door handle thats hardly used break on a three year old vehicle. He stayed on top of it and I'm so impressed he never gave up. I have changed my mind. I trust Bosak to do service on my vehicle. Trustworthy and friendly! More

Very Troubling On April 28, 2016 I took in my 2015 Cherokee to Bosak Motors for an oil change. I had purchased the vehicle brand new from this dealer in 2015. At th On April 28, 2016 I took in my 2015 Cherokee to Bosak Motors for an oil change. I had purchased the vehicle brand new from this dealer in 2015. At the time of the oil change, the Jeep had approximately 5800 miles on it. In the evening after the oil change, I looked under the hood and found that the mechanic had spilled oil on the engine shroud. A slight attempt was made to clean it up but they left oil puddled up in a couple of places. This same thing had happened with my previous oil change at Bosak. I cleaned up the mess myself on the first occasion, and gave the dealership the benefit of the doubt that it would be a one-time occurrence. I also discovered that the oil level was not completely full. It was showing about halfway in the "safe zone." The next day I took the car back to have the situation corrected. I was told that the oil would be cleaned up. The service writer specifically told me that oil was added to the vehicle. When I got home I found that the oil was indeed cleaned up. Unfortunately I found that no oil was added. The oil level was showing at the exact same spot as before. This makes me wonder as to how many times I would have to take the car back for them to get it right? I am not willing to find out. More

Never Disappointed Have come to expect the best whether it's a new purchase or vehicle service. Always treated with respect and staff behaves as if they actually care. G Have come to expect the best whether it's a new purchase or vehicle service. Always treated with respect and staff behaves as if they actually care. Great experience, period. More

Service Department Excellent Your techs are very aware of what is suppose to happen when I drop my Jeep off and will call if there are additional issues and quote me a price righ Your techs are very aware of what is suppose to happen when I drop my Jeep off and will call if there are additional issues and quote me a price right then and then have it fixed still on the same day. Very polite and friendly staff. More

service visit in and out quickly. Had coffee and walked around looking at new cars. Even got a car wash which was great, truck was dirty . Would return again. in and out quickly. Had coffee and walked around looking at new cars. Even got a car wash which was great, truck was dirty . Would return again. More

Service with a smile Service department was professional and friendly. Drive in oil change and tire rotation lane great idea - no appointment needed. Waiting had TV, coff Service department was professional and friendly. Drive in oil change and tire rotation lane great idea - no appointment needed. Waiting had TV, coffee and popcorn to while I waited. Would have given 5 star rating however my wait time could have been shorter. I was told the wait time was due to the car wash lane being backed up - If I was told sooner I would have opted out of the wash. More

Great Experience My problem was diagnosed in a timely fashion. Although the repairs are covered under the vehicle warranty I received very courteous attention in a fri My problem was diagnosed in a timely fashion. Although the repairs are covered under the vehicle warranty I received very courteous attention in a friendly environment. I will definitely recommend to friends and relatives. More