
Victory Chrysler Dodge Jeep Ram
Shallotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 43 reviews
My experience from initial greeting to sales rep interaction was great. David Lewis was knowledgeable and patient. He explained every detail of our new vehicle. interaction was great. David Lewis was knowledgeable and patient. He explained every detail of our new vehicle. More
Very good experience with trading in my car for a new one . Very happy with purchase . Very happy with purchase More
The team of the technician, advisor and service manager were all great. I appreciate their diligence in resolving the issue. were all great. I appreciate their diligence in resolving the issue. More
Recent service was great. Scheduled the appointment. Checked in on time and they had us finished and on our way in a timely manner. Scheduled the appointment. Checked in on time and they had us finished and on our way in a timely manner. More
A very good experience buying a used vehicle from Ed. It was listed on auto trader and worth the 325 mile trip to purchase. He was very patient and explained everything completely. It was listed on auto trader and worth the 325 mile trip to purchase. He was very patient and explained everything completely. More
The staff is always knowledgeable of your needs. They understand your schedule and take the time to answer any questions I may have. They understand your schedule and take the time to answer any questions I may have. More
My Durango has been there for 3 months waiting on repairs. Told they had our loaner car ready today, and nobody in the department knew about it. Service Manager had no clue his advisor who is on vaca repairs. Told they had our loaner car ready today, and nobody in the department knew about it. Service Manager had no clue his advisor who is on vacation spoke with my husband. Very disappointed for my 1st experience using their dealership. Just to think we wanted to purchase a new vehicle with them. I'll take my sale somewhere else. More
My Review is directed to the Dealership and the Service Department, this is “service” after the sale. I took my 2021 Ram 1500 in for it’s first service since I purchased it today 3-25-23, after they prefor Department, this is “service” after the sale. I took my 2021 Ram 1500 in for it’s first service since I purchased it today 3-25-23, after they preformed the service and after I got home I couldn’t tell that my tires were actually rotated, there were no signs that they were rotated and knowing that rotating the tires increases the life of them, I questioned if they actually did as they said, being that this was on a Saturday and the service department closed once they completed their scheduled appointment’s I was unable to speak to anyone that afternoon, that’s when I left a bad review that I have since deleted, the service manager called me back on Monday morning concerning my inquiry about them doing as they said, he invited me to come by and look at a video that showed the complete service they preformed on my truck including the tire rotation. Not only did they do as they said, I was impressed with the care for the vehicle that was taken while preforming the service, needless to say I immediately apologized for my comments and the poor review I had left for them, I would highly recommend for anyone to take their vehicle to them for any service needs they may have, I know I will. Thank you Victory Dodge for the commitment to excellent service not only to vehicle service but to the customers as well. More