My first interaction was over the phone with Gary, He was very kind and helpful. He was able to answer all my questions about the 07' Saturn Vue, and even gave us an idea of payments and finance options..Every call I had with him was a great experience. When me and my husband arrived at Victory, we were greeted by Ben,he let us test drive the vehicle and when we returned he gave a lot of information about the Saturn as well as its history in the car industry. I knew I loved the vehicle before I even drove it,because the care we were shown as a customer assured us that the dealership we chose was the best one for us. We were then introduced to Kim, she was very warm and friendly, She worked with us on our options on financing and purchasing. Kim also gave us some great investment advice,(Thanks Kim).We were then introduced to Sam, he had such a great sense of humor, he did our paperwork with ease, which was really great. Overall from beginning to end of our purchase we were treated very nicely, we couldn't have asked for a better team of people to help us with our new purchase. And I am really glad I did get a chance to go back and meet Gary in person.