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Victory Commercial Sales

Calera, AL

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417 Reviews

1150 George Roy Parkway - Suite A

Calera, AL

35040

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417 Reviews of Victory Commercial Sales

February 11, 2014

Overall good exprience and statisfied of my vehicle. Dealership would not work with me at all on the price, ammenities (Such as a spare Key), I was told the popping sound was repaired coming from my win More

by moorejustink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Highfield, Savannah Langley
Feb 13, 2014 -

Victory Commercial Sales responded

Thank you for taking the time to write a review about your recent car buying experience. We're disappointed to hear that you were unhappy with some aspects of the purchase. The vehicle you purchased had been in stock for quite some time and was already heavily discounted and priced well below market average. Unfortunately, we did not have any room left to discount further. We tried to make up for that by providing you with our free Lifetime Powertrain Warranty, which if you were to buy a similar extended service contract the cost would be approximately $1200-$2000 and our warranty provides coverage for as long as you own the car (instead of a specified time like most extended warranties). In terms of the second key, many used vehicles do not come with the spare key and this issue wasn't brought to our attention until after the car had been signed for and delivered. Additionally, we fixed the "wind noise" that you mentioned was a concern, and haven't heard of your continued dissatisfaction with the repair until now. It seems the truck was exactly the vehicle you were looking for at a price you found agreeable. I'm sorry to hear that you were disappointed with the experience, but I do hope you'll give us another opportunity in the future to assist you.

February 05, 2014

We appreciated the very friendly, non-pushy approach by the salesman. He answered all our questions and the test drive was very good. We liked the price. He made a big decision very pleasant for us. He is More

by kprickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kernop, Nathaniel Smith
January 17, 2014

I haven't purchased a car from a dealership in over a decade because of poor experiences with dealers in the past. The warranty offered on used cars was what brought me here. Excellent experience, the st More

by paint4acause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Noe
Feb 18, 2014 -

Victory Commercial Sales responded

We're so glad you decided to give Victory a shot, even though you haven't dealt with car dealerships in over a decade! We're happy we could help you find the vehicle that met your needs and hope to work with you for many years to come. Thanks for taking the time to write a review about your experience.

January 16, 2014

Mr.Mitchell was informative about our new SUV purchase. He also was very helpful in providing any information concerning the functionally of our new SUV. Thanks, Mr. Darin Mitchell for being a Great salesm More

by 1denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Mitchell
January 07, 2014

Ms. Georgia Bowen responded quickly to our initial email inquire with options based upon our vehicle requirements and desired options. Ms. Bowen then scheduled an on-site visit for test drives at our conve More

by LeWayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Noe, Greg Cromeens, Georgia Bowen
December 27, 2013

Nathaniel was wonderful! Low pressure and great price!!! We would definitely use Victory and Nathaniel again! Thank you for helping us find the perfect vehicle! More

by MonteMarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Smith
December 26, 2013

Each person was very kind, polite, effecient and helpful. I would recommend all three people that helped me. Gary, Kim and Savannah were all very easy to work with. None of them were "pushy". More

by tilford1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kernop, Gary Highfield, Savannah Langley
December 26, 2013

Victory was above my expectations from the first phone call when I spoke to Savannah Langley about the Used Ford for sale that I ended up purchasing to the way I was personally greeted by Savannah upon a More

by tawise63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kernop, Ben Noe, Savannah Langley
Feb 18, 2014 -

Victory Commercial Sales responded

Thank you so much for taking the time to write a review about your recent car buying experience with us. We're happy to hear we could provide you with your "best car buying experience to date." Thanks again and hope to see you back again the next time you're in the market for a car.

December 20, 2013

I bought a used car from this dealership, and the sales staff was extremely friendly and helpful. Also, the price they were asking for the vehicle was substantially below NADA value, and what many private More

by jnbodden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Highfield
December 16, 2013

I was convinced I was going to have to travel out of state to find a commercial truck. Jerry Payne had several vehicles that met the requirements I had. He was able to discuss different options, makes More

by richardebeasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Payne
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