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Victory Commercial Sales

Calera, AL

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417 Reviews

1150 George Roy Parkway - Suite A

Calera, AL

35040

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417 Reviews of Victory Commercial Sales

October 14, 2010

I have been having some recurring issues with my Acadia. Victory GMC has always been professional and very customer-oriented. They have made the changes recommended by GMC protocol. Overall, I am very More

by KevinandLori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Broom
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

October 14, 2010

It started off bad because the person I had an appointment with did not show? Fortunately the manager directed me to John Cash. He was very professional and had a customer first attitude. He was v More

by shepctk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

October 13, 2010

Our exsperience was pleasurable. Everyone was so nice. they even offered hotdogs while we waited. Our credit was not the best, but we were still treated with the best respect and they were able to find g More

by sherry1191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Headley
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

October 13, 2010

I have been going to Victory since they opened for my service work. They have always been fair and not tried to coerce me into performing maintenance on my vehicles. Instead, they have given me their rec More

by cadruit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deerman & Dan Ellsworth, Paul Deerman
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

October 12, 2010

The service staff is top notch. They communicate with me regarding problems I experience with vehicle(s), regarding its cause, how to fix it, and its cost. I was given a timeframe for repairs and it was met More

by blumpkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dearman, Dan, Earl, Ricky, Paul Deerman
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

October 07, 2010

Trouble on the road. Retread came loose and smashed the entire underside of the car. All Victory personel were supportive, giving us the best service they could, even offering to find suitable motel if we More

by dawnmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Holley - Jim Copeland
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

October 05, 2010

Terrie Broom and Kristen were very accommodating thoroughout the whole extended warranty experience!! Thank you again to both of them!! I will definitely be back!! Terrie was so great that she can More

by gimmemesommore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Broom
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

October 05, 2010

Mr. Strickland was great and very professional. He handled everything with ease and was easy to work with. Mr. Earl from the Finance Dept. was also great to work with and he was very nice. I had a g More

by battletl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Strickland
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

October 03, 2010

The service department was very helpful and got my vehicle ready in the allotted time I needed.I cannot have asked for anyone to have been anymore helpful. The cashier was also very friendly. When nee More

by riverrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2, Paul Deerman
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!

September 27, 2010

I am completely satisfied with my new vehicle, sales personnel and maintenance department. Everyone was very helpful during our time there. We traded a 2008 Sierra... they did everything possible to ge More

by tphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Headley
Dec 05, 2011 -

Victory Commercial Sales responded

Victory GMC Has Been Nominated For A National Customer Service Award & We Need Your Help!!!!! Victory GMC has been nominated for a national award for Outstanding Customer Service and is seeking certification as a "female friendly" dealership by the “Women Certified Network” and we need your feedback! We are currently conducting a survey asking our female customers to rate our dealership and the vehicle ownership, leasing and service experience. Your responses will help us determine if we qualify as a Top Dealership for Customer Experience and will also allow us to qualify for the Women's Choice Award by WomenCertified. If you or someone you know has done business with Victory GMC we ask that you take a short 2 minute survey to let them know about your experience. Customer service is an important focus at our dealership and we are very concerned about the needs of our female customers. We certainly realize how busy you are, but receiving feedback from owners like you has become an essential step in the improvement process for automotive dealerships in delivering an outstanding dealer experience for women, and all customers! If you have received this and are not the female head of household, we kindly ask that you pass this message on so that the survey can be completed by that person. Your name will not be collected and your information will remain strictly confidential. No sales calls will ever result from your participation in this survey. To begin now, please go to the website below and you will be taken directly to our survey page: www.victorygmcsurvey.com or http://www.surveymonkey.com/s/Customer_VictoryGMC Thank you in advance for your help in allowing us to be recognized as a business of choice!