Victory Honda Highland

Expedient Service writer awesome. No appt, but had me in and out in no time. Problems with wiper blades, changed and work super. Thanks Maria for your help. Service writer awesome. No appt, but had me in and out in no time. Problems with wiper blades, changed and work super. Thanks Maria for your help. Would not purchase a car at this dealership. Rude sales. More

purchasing a new cr-v Deveon and Bill took the time to answer my questions regarding my new cr-v, and the process of leasing. My wife and i were very pleased with our exper Deveon and Bill took the time to answer my questions regarding my new cr-v, and the process of leasing. My wife and i were very pleased with our experience at Bosak. More

service department Went into to get an oil change and while there my battery tested low and was recommended to get a new one. So I did. I asked person at front desk if t Went into to get an oil change and while there my battery tested low and was recommended to get a new one. So I did. I asked person at front desk if there were any coupons online since I now have an additional charge and she stated I needed to get those on my desktop and print myself. I explained I didn't plan on spending additional money that is why I was asking her and she flat out said NO! I waited awhile and went back and asked if I can have someone email to me and she replied FINE I"LL JUST GIVE YOU ONE. Didn't get persons name but I was there between 9:30-10:30 More

Purchasing a new car Jeff Cummins was an excellent salesman and provided GREAT customer service. Best dealership that I have purchased a car from hands down. No complaints Jeff Cummins was an excellent salesman and provided GREAT customer service. Best dealership that I have purchased a car from hands down. No complaints at all. More

Great experience worth the trip I got to them through the internet by accident. It was a far ride. I talk to Alex on the phone and she was sweet and extremely helpful, followed up I got to them through the internet by accident. It was a far ride. I talk to Alex on the phone and she was sweet and extremely helpful, followed up with everything except once I leased the car I never heard from her again, that was disappointing. The manager and financial guys were great. The salesmen, Michael, was wonderful and has followed up with me, and it was much appreciated. Even though I'm over fifty miles away with other Honda dealers close to home I would go back there. More

Always Great Service! I did not have an appointment for an oil change, but they were able to fit me in. I really appreciated this as I have a really busy schedule. Thank y I did not have an appointment for an oil change, but they were able to fit me in. I really appreciated this as I have a really busy schedule. Thank you!!! More

Great service department...! I recently purchased a 2016 Honda Accord Touring. I was shopping around for approximately 2 months and found a great deal in Illinois however I did no I recently purchased a 2016 Honda Accord Touring. I was shopping around for approximately 2 months and found a great deal in Illinois however I did not want to drive from Indianapolis to Illinois so after a last minute internet search I found Basak who immediately matched and beat their Illinois Honda competitors deal. Needless to say I drove over 2 hours to the Bosak Honda Highland Indiana location where the sales process was clear cut. No hassles. I received a fair deal on my trade-in and a great price on my new Accord. There was a slight snag with the new car but the Bosak team including sales rep Michael Sargent, sales manager Bill Farley and service department manager Shawn Haugh worked diligently to resolve the issue and at the end of the day I was happy with the way the process went. I should also mention the internet representatives I initially spoke with who got the ball rolling on my deal Mrs. Lisa Clusserath and Ms. Alex Brown. I would highly recommend Bosak if your shopping for a new or used vehicle. Very professional and there customer service I received exceeded my overall expectation. More

Friendly Service This Honda dealership was overall a pleasant one. Our salesman, Chase Ludington, was not pushy, offered us a genuinely good, deal, and listened to us. This Honda dealership was overall a pleasant one. Our salesman, Chase Ludington, was not pushy, offered us a genuinely good, deal, and listened to us. The only drawback was that it did take a bit of time from start to finish, and we were at the location for a few hours more than we were prepared for (although I understand purchasing a car usually does take a lot of time, especially on a Saturday afternoon). But other than this, the staff was kind, offered us food and drink since we'd been there a while, and everyone seemed authentic and helpful. We feel we received a nice deal under very little pressure. Good stuff! More

Always the extra mile My recent visit was specifically for service. Yet, regardless of the department, the staff always goes the extra mile to assure I receive the fastest My recent visit was specifically for service. Yet, regardless of the department, the staff always goes the extra mile to assure I receive the fastest and most accommodating route of service. They are always professional and helpful with questions or concerns. More

Late...but still great service I scheduled my first oil change for my new Accord on-line....Very convenient!...Even though I allowed ample travel time from my home to Highland, the I scheduled my first oil change for my new Accord on-line....Very convenient!...Even though I allowed ample travel time from my home to Highland, the traffic on the the expressway didn't cooperate, and at my scheduled service time, I was stuck in an "80-94 parking lot". When I finally arrived at the dealership for my oil change, I was met with "No problem"...I was in and out within 1/2 hour...and I used the coupon I received with my service reminder! I'll be back..even though it's out of my way! More