Victory Honda Michigan City

I got there for an oil change, fix a recall, inspection and to check on a noise in the front end. They told me my appointment was only for an oils change. I told them everything I made the appointment for. and to check on a noise in the front end. They told me my appointment was only for an oils change. I told them everything I made the appointment for. They said they would see what they could do. They had my car from 10:30 am to 3:00 pm More

They are always fast, informative and professional It's the only place that I will go for a car the only place that I will go for a car More

The service department is very friendly, efficient and honest about what does or does not need to be done with my vehicle. I asked for a loaner vehicle while my Pilot was having a recall repair done and honest about what does or does not need to be done with my vehicle. I asked for a loaner vehicle while my Pilot was having a recall repair done and a very nice CRV was provided. More

We've always had a good experience at this dealership, and this was no exception. We felt the initial price was too high, and the dealer negotiated with us in good faith to our satisfaction. We were very and this was no exception. We felt the initial price was too high, and the dealer negotiated with us in good faith to our satisfaction. We were very pleased. More

My car needed a new battery. Dana quoted a price and I approved the price of the battery. Dana also said the technician would run a diagnostic. Dana made no mention of a cost to Dana quoted a price and I approved the price of the battery. Dana also said the technician would run a diagnostic. Dana made no mention of a cost to do that. When I picked up my CR-V and paid the bill, she said the diagnostic was $99.00. Let me be clear, Dana never informed me that I would be charged. I feel duped and will never come back. I am considering leaving a negative review on google as well. Buyer beware is all I can say. More

Dana, in the maintenance department, is exemplary and made a frustrating experience far less negative. She was unfailingly kind, patient, and helpful. Thank you, Dana! made a frustrating experience far less negative. She was unfailingly kind, patient, and helpful. Thank you, Dana! More

Did the job but never notified when finished Did the job that we needed them to do, but they neglected to call and notify that the job had been finished. Was stuck without a car all day because I was never that we needed them to do, but they neglected to call and notify that the job had been finished. Was stuck without a car all day because I was never notified More

Dillon was very forthcoming and patient. He obviously knows a lot about cars and how to talk to clients He obviously knows a lot about cars and how to talk to clients More

Very friendly even when I was early. Clean and pleasant waiting area Clean restroom and beverage area. Clean and pleasant waiting area Clean restroom and beverage area. More

I had an appointment at 12:30 but ended up coming in at 11:30 AM. I was willing to wait because there was a long line in front of me and I knew my wait would probably be longer than normal. Surprisingly, f 11:30 AM. I was willing to wait because there was a long line in front of me and I knew my wait would probably be longer than normal. Surprisingly, for my oil change, I only waited 55 minutes, which surprise me being that I was there way before my appointment time. I appreciate the quick service and the way victory Honda staff of Michigan city honored their customers. More