Victory Honda Michigan City - Service Center

Brian wasn't at fault. But communications are much worse with change over. You need to return the texting service and allow clients to communicate with CS that way. I calle But communications are much worse with change over. You need to return the texting service and allow clients to communicate with CS that way. I called 3 times to get updates on my car. Chasing answers and updates. Inexcusable. More

It was good and quick. It was a decent experience and the wait time was not too long. It was a decent experience and the wait time was not too long. More

It was okay. A leaning experience. I was definitely surprised by Bosak selling out to you! A leaning experience. I was definitely surprised by Bosak selling out to you! More

Very willing to work with me, patient, not forceful or too pressuring during a sale . Very good demeanor and very presentable and a good representation of the delaership. too pressuring during a sale . Very good demeanor and very presentable and a good representation of the delaership. More

Friendly' knowledgeable and courteous Only one complaint I was asked if I wanted a car wash and I said yes and I did not get one. No big deal I was asked if I wanted a car wash and I said yes and I did not get one. No big deal More

Dana left me a message of additional services need to be done with the car. Left two messages for a call back Got a call back 45 min later from Dana but was too late in the day for tech to perform additiona done with the car. Left two messages for a call back Got a call back 45 min later from Dana but was too late in the day for tech to perform additional work. More

I have always had the service department do my services and always have had awesome customer service support! and always have had awesome customer service support! More

Staff is great. Looks like pricing on everything is going up. Will you be sending out email discount coupons? Looks like pricing on everything is going up. Will you be sending out email discount coupons? More

The short lady was great with communicating. She and the gentleman are my go tos She and the gentleman are my go tos More

Pleasant and helpful & noticed we'd been charged too much for something and got it changed for something and got it changed More