
Victory Honda of Morgan Hill
Morgan Hill, CA
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I was a little disappointed in the way new tires were offered. First off, there is such a thing as 80k mile tires. My Service Rep did not know that. For the price she offered me on 40k mile tires, I knew offered. First off, there is such a thing as 80k mile tires. My Service Rep did not know that. For the price she offered me on 40k mile tires, I knew i could do much better at Costco. I also needed an alignment, which she asked if i wanted one, and anyone knows you are not supposed to get an alignment on a set of bad tires. But my sales rep appeared to not know that. This is the first time I really felt pushed to purchase something unnecessarily. I agree I needed new tires (which i announced i would buy at Costco) , but certainly not an alignment on a bad set of tires. More
So called "service" is nothing but an oil change. It takes 3 hours to sit around for an oil change. That's why it's free when you buy the car. It takes 3 hours to sit around for an oil change. That's why it's free when you buy the car. More
We were able to get new tires that were in stock and received the service in a timely manner. I will new the tires were going to be expensive but, worth it to get alignment, rotation and service from pu received the service in a timely manner. I will new the tires were going to be expensive but, worth it to get alignment, rotation and service from purchasing the tires at the dealership than another vendor like America's Tire. The difference in price & service was actually cheaper at the Victory than going elsewhere. More
Salesman was an extreme pleasure to deal with. The sales manager John Moreno in my opinion was a crook and fraudulently removed certain items from my purchase in order to meet my requested monthly The sales manager John Moreno in my opinion was a crook and fraudulently removed certain items from my purchase in order to meet my requested monthly payment. However and it should be forcefully emphasized that the sales manager did not inform me of this crooked move. There are other several complaints regarding this sales manager including racial discrimination in addition to his unprofessional and fraudulent business ethic. More
Service here from start to finish is excellent and efficient ❤️Hospitality also very good, clean bathrooms, water to drink or choice of coffees and snacks, nice plentiful places to sit while you wait❤ efficient ❤️Hospitality also very good, clean bathrooms, water to drink or choice of coffees and snacks, nice plentiful places to sit while you wait❤️Thank you❤️ More