Victory Mazda San Leandro - Service Center

The agent had great communication and was able to get my car back the same day. Thank you Gian. car back the same day. Thank you Gian. More

Judith provided excellent customer service, friendly and on top of everything. Dealership was clean and inviting. on top of everything. Dealership was clean and inviting. More

The dedicated staff is committed to providing the best customer experience while maintaining honesty in all their interactions. customer experience while maintaining honesty in all their interactions. More

I generally only have experience with the service department. They treat me really well. They explain what's needed with my car. I have always had my car returned to me in better condition than prior department. They treat me really well. They explain what's needed with my car. I have always had my car returned to me in better condition than prior. More

Pleasant reps, get me in and out real quick. Quoted a couple of hours but all was done in about an hour. Quoted a couple of hours but all was done in about an hour. More

The whole process was well-organized and fast, plus the manager was very nice. I like the comfortable waiting area. manager was very nice. I like the comfortable waiting area. More

I have no problem with the service people, they are just doing their job.So my point is with management.You guys need lighten up and let your associates do their job. Some are wound up pretty tight. It’s li doing their job.So my point is with management.You guys need lighten up and let your associates do their job. Some are wound up pretty tight. It’s like they are reading from a script. You have some good people, let them relax and be people people. More

Awesome experience every time, staff is friendly and very helpful 10 out of 10 every time helpful 10 out of 10 every time More

Great experience with Victory Mazda. I easily set up my appt. with my phone to get my first safety recall resolved. The drop off was quick and made me feel prioritized. A few hours later I easily set up my appt. with my phone to get my first safety recall resolved. The drop off was quick and made me feel prioritized. A few hours later my recall was fixed with a software update and oil change completed. Great Job. More

Phay was super helpful. He updated me on the status regularly. Thank you so much for helping me. He updated me on the status regularly. Thank you so much for helping me. More