Victory Mazda San Leandro - Service Center

Great service, knowledgeable staff , on time paperwork, helpful staff ,great price for the car,service shop is great Thank you! helpful staff ,great price for the car,service shop is great Thank you! More

Front desk needs to be more welcoming specially when they let you wait from your supposed to be appointment. I expect my car to be taken cared off during maintenance not expecting scratches or cuts afterward let you wait from your supposed to be appointment. I expect my car to be taken cared off during maintenance not expecting scratches or cuts afterwards. Yes, I showed to manager at the shop but he said it’s a rock chip, I am not fool to know the difference between rock chip to scratch or cut. I never wanted to argue but seems I will never win to a manager. I left the shop frustrated. I have pictures on my scratches which is not visible to the video of my car that was sent to me during the process of maintenance. I am planning to purchase 1 more car for my daughter since in sales, everyone is very good but if those staff in service has problem from desk to manager then it’s not worth to deal any of them. I purchase all the protection I needed for my car but for them to messed it up, no thank you.. I will post my Star rating to yelp and google review with my experience with all the pictures that I have. I came happy after 9mos to finally my car will get check up but came frustrated with the scratches that I saw and manager just simply said it’s a rock chip.. he means 3 rock chip in just one area.. lol.. More

Pretty fast coming in for 430pm car service during the week . Fast check in as ell once arrived week . Fast check in as ell once arrived More

Very helpful staff members and taking care vehicles. Gud service and clean and fresh coffee Gud service and clean and fresh coffee More

Is to deal with and they always lookout for me. Very knowledgeable too. They put me first! Very knowledgeable too. They put me first! More

Found issues and fixed. Wasn’t too expensive. Also recommended tires which are much better than previous tires. Alex has great customer service Wasn’t too expensive. Also recommended tires which are much better than previous tires. Alex has great customer service More

The service advisor was very professional. The work was done timely and my pick up time was exactly what they said it was going to be. The work was done timely and my pick up time was exactly what they said it was going to be. More

Excellent service. When I mentioned I would be studying for my final exam while waiting for my car to be serviced, Judith found a quiet spot for me to study without dis When I mentioned I would be studying for my final exam while waiting for my car to be serviced, Judith found a quiet spot for me to study without distractions (I scored 95% on the exam)! Thanks Judith & team! More

Went in to get an alignment, the vehicle came out worse. the steering wheel is shaking and the car is vibrating. I called the service manager and he told me that I didn't trust the dealership and to take my the steering wheel is shaking and the car is vibrating. I called the service manager and he told me that I didn't trust the dealership and to take my business elsewhere. I've been going to this dealership for 2 years More

Judith went above and beyond in every aspect of the service appointment. She was communicative and informative throughout. service appointment. She was communicative and informative throughout. More