Victory Mazda San Leandro - Service Center
San Leandro, CA
345 Reviews of Victory Mazda San Leandro - Service Center
Excellent as always. Very professional and attentive. We always bring our car here for maintenance. They do a thorough and informed service. Work completed in a timely Very professional and attentive. We always bring our car here for maintenance. They do a thorough and informed service. Work completed in a timely manner More
While the overall service is pretty good, I'm not happy with the up-sale for additional service recommendations. I took the list of items to an independent garage owned by a friend of mine. He told me that with the up-sale for additional service recommendations. I took the list of items to an independent garage owned by a friend of mine. He told me that most weren't necessary for about another 10,000 miles and that this was just an up-sale tactic. The additional cost of these services would have been $1,345 - some of which I could have gotten for much less. So my "yes" recommendation comes with a caveat. More
I made an appointment in person for the next day. I was told that it wouldn't take long, so I waited in the waiting area which was very neat and clean. Then I decided to walk to Jack in the Box (whic I was told that it wouldn't take long, so I waited in the waiting area which was very neat and clean. Then I decided to walk to Jack in the Box (which was only 1/2 block away). By the time I finished my meal, I received a text msg that my car was done. The service was great. More
The service department was great! From the kind female voice on the phone. To Phay who has always been my service person. I love the video they send with the inspection. They exce From the kind female voice on the phone. To Phay who has always been my service person. I love the video they send with the inspection. They exceeded my expectation by completing my service the same day. More