Victory Mazda San Leandro - Service Center

Great experience - easy, fast, hassle free. I like the ability to wait in the lounge area at the dealership while my car is getting serviced. Phay was excellent and very helpful. I like the ability to wait in the lounge area at the dealership while my car is getting serviced. Phay was excellent and very helpful. More

Great service. Very nice and friendly staff. Feel confident in the work done. Good explanations of problems and solutions Very nice and friendly staff. Feel confident in the work done. Good explanations of problems and solutions More

Took car in for recall service, Gian and team were very efficient throughout. My car was inspected, recommendations made (including with video) and car was washed and repair completed quickly. efficient throughout. My car was inspected, recommendations made (including with video) and car was washed and repair completed quickly. More

Very professional; great service. Very knowledgable. Waiting time is reasonable not like other service center. Very knowledgable. Waiting time is reasonable not like other service center. More

Excellent job will return What more do you want me to say. That’s it pal say. That’s it pal More

The staff is friendly and knowledgeable, but terrible at communicating. I've called five times over the last three days to find out when I could come get my car. Each time I have asked for a call back and t communicating. I've called five times over the last three days to find out when I could come get my car. Each time I have asked for a call back and they have not called me back a single time. I'm not even pressuring them to get the work done more quickly, I just need to know how much time they need so I can plan accordingly. More

Very great customer service. They are attentive to fixing any issues. Alex Zahran is the best. They are attentive to fixing any issues. Alex Zahran is the best. More

Staff were all So friendly and service was right on time . Plus a free car wash . Plus a free car wash More

Quick service and helpful explanation of options, allowing me to choose the right services for my car. Friendly, helpful, plus a free car wash! I loved seeing the video of the manual inspection showi allowing me to choose the right services for my car. Friendly, helpful, plus a free car wash! I loved seeing the video of the manual inspection showing values and status of my car. More

I took my car in for an oil change and software update for recalls. They said it would take a couple of hours and asked me to wait in the lobby. After two hours, they said it would be another 45 min. It e for recalls. They said it would take a couple of hours and asked me to wait in the lobby. After two hours, they said it would be another 45 min. It ended up taking them 5 hours to do the software update. If they had been realistic from the start about how long it was going to take I could have gone in to work and not squandered my entire day at the dealership. More