Victory Mazda San Leandro - Service Center

I gave the shop a week in advance notice of the service I needed and when I arrived they did not have the tools needed. I can understand that but it’s unacceptable to not let me know before I come in. I will needed and when I arrived they did not have the tools needed. I can understand that but it’s unacceptable to not let me know before I come in. I will not be returning. More

Service was thorough, timely, and Phay provided fantastic customer service. This place isn't that close to my house, but a little extra driving time is worth it to know that everything is taken care of. customer service. This place isn't that close to my house, but a little extra driving time is worth it to know that everything is taken care of. More

Quick & easy service. The staff was very nice and accommodating. Always nice coming in to this dealership The staff was very nice and accommodating. Always nice coming in to this dealership More

Friendly and explained things well. Clean and nice lobby area. Just took a long time for an oil change. Clean and nice lobby area. Just took a long time for an oil change. More

The result of checkups was videotaped and sent by mail while waiting. Payment process was very efficient. while waiting. Payment process was very efficient. More

Best Mazda dealership in the Bay Area. I drive a little out of my way to come here cause the service is great. The best part is I always feel like I have options. The mechanics always do s I drive a little out of my way to come here cause the service is great. The best part is I always feel like I have options. The mechanics always do solid work and Phay and the team talk through everything with you and develop a plan for any work that needs to be done. More

The best part was the loaner car. That made my life way easier Because the diagnostics needed more time. But I couldn’t be without a car. That made my life way easier Because the diagnostics needed more time. But I couldn’t be without a car. More

I had a positive experience for the work I need on my car. Gian was very helpful. He was my customer service rep car. Gian was very helpful. He was my customer service rep More

Stall attentive prompt and work was completed on time. Waiting area (sales) clean and helpful Waiting area (sales) clean and helpful More

I liked the way Phay took care of my service and guided me in the process. me in the process. More