
Victory Nissan of Mechanicsville
Mechanicsville, VA
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He breaks everything down for us young folk to understand. He’s definitely the man with a plan. He’s kind, understanding and patient. Fee free to ask as many questions as you must. He has patience understand. He’s definitely the man with a plan. He’s kind, understanding and patient. Fee free to ask as many questions as you must. He has patience with buyers that are new to the game. A seller that loves his job and actually cares. Thanks Mr. Brown! More
First time at Nissan. Very poor customer service. Brandon was rude & disrespectful, raising his voice if you did not answer his questions soon enough. Brandon ordered me to move my car down the service line was rude & disrespectful, raising his voice if you did not answer his questions soon enough. Brandon ordered me to move my car down the service line after I had already parked, gathered my items and walked to the waiting area. (when I pulled in to the service lane there were several cars in front of me already parked). Other employees would not give out his name claiming that Brandon "was just having a bad day". I had to look up the staff on the Hart Nissan website in order to find out who Brandon was. Will not be back. I do not recommend for anyone. Customer service sucks xxx. If your are having that bad of a day, go home Brandon. More
The dealership was neat, clean and very inviting. The customer service was also great and everyone was very friendly as well as accommodating. No complaints customer service was also great and everyone was very friendly as well as accommodating. No complaints More
We had a very good experience at Hart! Excellent service and great trade in value. We would recommend to everyone! Our salesman Joe was amazing. Full of personality and knew every detail About the Rogue we and great trade in value. We would recommend to everyone! Our salesman Joe was amazing. Full of personality and knew every detail About the Rogue we purchased. More
Dealership was very clean,Everyone there was very nice and professional and show team work good customer services. While I was waiting Mr.Brown stay with me the hole time and may sure I was ok. and professional and show team work good customer services. While I was waiting Mr.Brown stay with me the hole time and may sure I was ok. More
Hello, I would like to give a shout out to Brandon that works in the Service Department. I have been back and forth to your Nissan, its seems like every month for issues with my new car that I purchased la works in the Service Department. I have been back and forth to your Nissan, its seems like every month for issues with my new car that I purchased last year. But, every time that my car gets services, I am glad that it is Brandon helping me. He keeps you updated on the progress of your car. I am writing this because I brought my car in on Monday, August 31st. I didn’t know that y’all stop taking service appointments at 4 because the website said something else. Brandon was kind of enough to check to see if my car could get service that day and to make sure that y’all had the part on hand to service my car. Then, he told me that he wasn’t going to leave until my car was done. When my car with done he made sure I got to my car safely and on top of that it was in the rain. I have had one other service person help me during this past year of having my car, but Brandon has gone above and beyond to make sure the people he help is taken care of. I have been there so many times he knows me by name. He is a great asset to y’all company. More
I recommend shopping at Hart Nissan over other Nissan dealerships in the area. They are upfront and honest in the dealing and very thorough when it comes to making sure you get the most bang for your buc dealerships in the area. They are upfront and honest in the dealing and very thorough when it comes to making sure you get the most bang for your buck. We have purchased our last 4 vehicles from them and just got our 2020 Ttan with help from Wil. The guys in the service department are friendly and go above and beyond finding me upgrades that fit and ensuring that we have the correct part before ordering. I definitely will continue to do business with them! More
Every one at Hart Nissan was amazing!! They work with you and are very kind hearted as well. I recommend them to anyone. Thank you! and are very kind hearted as well. I recommend them to anyone. Thank you! More
I worked with Doug Compton as my salesman and he was excellent and very knowledgeable and accommodating. I highly recommend.Thank you and looking forward in working with a Hart Nissan. excellent and very knowledgeable and accommodating. I highly recommend.Thank you and looking forward in working with a Hart Nissan. More