
Victory Nissan of Mechanicsville
Mechanicsville, VA
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Good service Everyone was very nice. Each individual I came in contact with greeted me with a smile and a good morning. The sale associate was friendly while they Everyone was very nice. Each individual I came in contact with greeted me with a smile and a good morning. The sale associate was friendly while they each inquired about the type of car I have as well as how they could save me money on my interest rate etc. More
Excellent Customer Service I had been looking for Jeep Renegade and had been doing online research for 2015 Jeep renegade for a couple of months. I found a 2015 Jeep renegade at I had been looking for Jeep Renegade and had been doing online research for 2015 Jeep renegade for a couple of months. I found a 2015 Jeep renegade at Nissan mechansville and contact the dealership and I spoke to Shawn. He is a excellent salesman and provided great customer service. I finally purchased the jeep renegade and received excellent customer service. More
Maintenance visit They were friendly and very helpful. I had a couple of concerns about things that we're going on with the car. They checked into them for me and my se They were friendly and very helpful. I had a couple of concerns about things that we're going on with the car. They checked into them for me and my service rep explained what they didn't find in this instance and what to do if the problem happens again. My service rep took the time to listen and made sure I was happy with the services I received. More
Awesome Customer Service Todd and Megan were helpful, friendly and knowledgeable. Also our wait time, service cost and recommendations were very reasonable. The experience d Todd and Megan were helpful, friendly and knowledgeable. Also our wait time, service cost and recommendations were very reasonable. The experience did not leave us dreading our next service visit. More
Best service by far I commend all the hard work that these fellows and ladies do to make sure that customers have a great experience when we come to the business. I commend all the hard work that these fellows and ladies do to make sure that customers have a great experience when we come to the business. More
Great customer service Very easy process. We love our new car and our salesman Chris was fantastic.Easy financing and approval. I would definitely recommend buying from Hart Very easy process. We love our new car and our salesman Chris was fantastic.Easy financing and approval. I would definitely recommend buying from Hart Nissan. More
Great service I was very impressed with the welcoming and friendly staff. I also appreciated the way I was greeted and how the paperwork was already prepared. I was very impressed with the welcoming and friendly staff. I also appreciated the way I was greeted and how the paperwork was already prepared. More
Great experience! Shawn was very helpful throughout the entire process and made it very simple! I was not from the area and needed a car in only a short amount of time Shawn was very helpful throughout the entire process and made it very simple! I was not from the area and needed a car in only a short amount of time and he helped me out a great deal! Would definitely recommend!! I More
Salespeople were on top of things! Daryl was fantastic - not pushy, honest with his experience, and made a great connection with my family. There were a few things that needed to be add Daryl was fantastic - not pushy, honest with his experience, and made a great connection with my family. There were a few things that needed to be addressed with our used vehicle, though, and the service people did not seem to get the memo. There was a lot of frustration, but Daryl stepped in, owned the problem, and ensured a resolution that we were happy with - even going the extra mile to text me pictures, detail, and top off the gas in the car when we came back for round two of fixes. When we returned looking for him, Gerrin (another salesman) stepped up and took ownership to ensure our needs were met and we were taken care of. Service eventually resolved the issues, and I was so very impressed with the ownership and teamwork displayed by Daryl and Gerrin. They exemplified what taking care of your customers looks like. Well done, gentlemen! More
Shady business Took my 2013 Nissan to be inspected on the 3 of October and they said I needed brakes. Got the brake job done and took it back then they said the pari Took my 2013 Nissan to be inspected on the 3 of October and they said I needed brakes. Got the brake job done and took it back then they said the paring brake wasn't holding. On the third time taking it back for the inspection they came up with the spring was in the wrong place.It seems to me that on the second time inspecting the brakes they would have seen the spring was in the wrong place. Then they wanted to charge me 249.00 to do the work. Took the car to another dealer and let them check the braes and everything was fine with the brakes. More