
Victory Nissan of Mechanicsville
Mechanicsville, VA
Filter Reviews by Keyword
By Type
Showing 1,996 reviews
Nicole was fantastic. She help me get into an amazing vehicle that is safe for me and my kids. She was a listening ear and listen to all my wants and needs in a vehicle. I She help me get into an amazing vehicle that is safe for me and my kids. She was a listening ear and listen to all my wants and needs in a vehicle. I would highly recommend going and seeing her even after I bought the vehicle. She answered all my questions through text message, but I had regarding different things. More
Doug and Ricky were great. Geat customer service and explained everything to me. Would recommend both of them to anyone looking to by a vehicle. Diana Geat customer service and explained everything to me. Would recommend both of them to anyone looking to by a vehicle. Diana More
Everyone at Hart Nissan was professional and friendly. Rod, especially, was exceptional--friendly with a great personality! He communicated with us promptly and worked patiently with us until we found the Rod, especially, was exceptional--friendly with a great personality! He communicated with us promptly and worked patiently with us until we found the right vehicle to meet our needs. More
Walking into this dealership was just fun. . an antique car, Marvel comic characters, and pod chairs! I felt at home right away, and Rod was fantastic. He listened to what I needed, gave . an antique car, Marvel comic characters, and pod chairs! I felt at home right away, and Rod was fantastic. He listened to what I needed, gave me lots of information, and was never pushy. More
The sale of the car was great. Great service and communication. However once we went to sign the paperwork, things weren’t prepared in advance, were very time consuming and had to Great service and communication. However once we went to sign the paperwork, things weren’t prepared in advance, were very time consuming and had to go to two locations. We made our needs known in advance and provided necessary paperwork prior to the meeting in order for things to run quickly and smoothly however we had to provide info again and the meeting took almost 3 hours when we were told it would take 1 hour. We had a newborn with us and a child that we had to get off the bus. They were aware of our time restrictions but yet we still ran over significantly. A few things could have been done differently in order to run more efficiently. I also think it’s ridiculous that they will not fill up the gas tank for a used car. Only 10 gallons we were told. More
Rod was super patient and helped me find my new SUV😊 I would highly recommend him to my family and friends Rod was respectful and easy-going would highly recommend him to my family and friends Rod was respectful and easy-going More
My salesperson Doug has been very helpful and honest during this entire process. He has kept an open line of communication with me and has exhibited outstanding customer service. I plan to be a forever during this entire process. He has kept an open line of communication with me and has exhibited outstanding customer service. I plan to be a forever customer with Doug at Hart Nissan. More