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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,996 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,996 reviews

December 30, 2022

I felt appreciated doing business with Hart Nissan after an exhausting week of car shopping. The service was exceptional. Kudos!!! to the executive team, they were great liaising on with me towards the veh More

by Thor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wil Brown, Andrew Coffman, Fran Sofrata
Jan 02, 2023 -

Victory Nissan of Mechanicsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan. Congratulations on your new vehicle! We look forward to seeing you again!

December 29, 2022

The crew at hart Nissan were amazing, everyone is so nice and helpful! Rod especially helped me out a ton after dealing with a difficult situation with another dealership. Everything worked out, and it would More

by Chiocca8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
Dec 29, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. Congratulations on the purchase of your new Kicks!

December 29, 2022

Nicole was great to deal with she just needs to learn the inventory and procedures a little more. My biggest complaint was trying to get a hold of someone to look at the two small issues we had with the car More

by Cheviman1026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Andrew Coffman, Sheena Rawlings, Nichole Robinson
Dec 29, 2022 -

Victory Nissan of Mechanicsville responded

While we're glad to hear that Nicole provided you with good customer service, we're disappointed that you weren't fully satisfied with your experience. If you would be willing to discuss this matter in more detail, please feel free to contact us directly. We would appreciate the opportunity to learn more and address your concerns.

December 21, 2022

Hands-down, the most low-key relaxed and stress free auto buying experience I’ve ever had and I’ve purchased a lot of vehicles in my 48 years. I was treated with respect and honesty. It was a smooth process. More

by ericschneider647
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Andrew Coffman, Fran Sofrata, Nicholas Cerame, Gilbert Rodriguez
Dec 21, 2022 -

Victory Nissan of Mechanicsville responded

Eric, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Hart Nissan are glad to have you as a customer.

December 21, 2022

I received excellent customer service from Hart Nissan. The staff members are friendly and helpful. I really appreciate the assistance that I received from Joseph and Sheena. I’m very pleased with my exper More

by quinceann707527
Recommend Dealer
Yes
Employees Worked With
Kendal Green, Brittany Esteppe, Joseph McCauley, Heather Taylor, Sheena Rawlings
Dec 21, 2022 -

Victory Nissan of Mechanicsville responded

Ann, Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Sheena and Joseph, and it was a pleasure having you at the dealership. We appreciate your review!

December 20, 2022

Rod is Amazing! ! He’s very genuine and easy to work with. He will find all your needs and find the perfect vehicle for you. He treats you like a friend which is nice More

by Kalonii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheena Rawlings, Gilbert Rodriguez
Dec 20, 2022 -

Victory Nissan of Mechanicsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2022

They did everything that I could possibly ask for and a lot more the staff at Hart Nissan are absolutely incredible and made buying my first car incredibly easy the fact that they take their time to let yo More

by UnlimitedAmbition007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran Sofrata, Gilbert Rodriguez
Dec 20, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 19, 2022

Considerate staff which met my expectations in obtaining the requested vehicle for purchase. Great follow up. More

by lajeune0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Jackson, Fran Sofrata
Dec 20, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for choosing Hart Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 18, 2022

Courteous, kind, patient, understanding, reliable, trust worthy, caring, helpful. 1st class person and business. Would recommend Will Jackson to all my friends and family. More

by sharonsatterfield16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Jackson
Dec 18, 2022 -

sharonsatterfield16 responded

1st class business.

Dec 18, 2022 -

sharonsatterfield16 responded

Would recommend friends and family.

December 17, 2022

Sheena was amazing and made buying process easy and fun. Amazing Customer service and I recommend working with her again! More

by dontrelomar
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheena Rawlings
Dec 18, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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