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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,996 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,996 reviews

October 26, 2022

enjoyed buying a car from nora very nice and friendly not pushy like most salespeople I knew what I wanted and she helped me through the process More

by cherylchisenhall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora Foley
Oct 26, 2022 -

Victory Nissan of Mechanicsville responded

Cheryl, Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Nora, and it was a pleasure having you at the dealership. We appreciate your review!

October 26, 2022

Everyone from the sales team (Tyler, Will), to management (Joe, Kevin), and even finance (I absolutely love Fran) was amazing. They treated me like more than a sale and made me feel valued as a customer. The More

by JessCBoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Wil Brown, Joseph McCauley, Tyler Roy, Fran Sofrata
Oct 26, 2022 -

Victory Nissan of Mechanicsville responded

Jess, Thank you for taking the time to share your feedback with us. Tyler and Will work hard to make sure our guests have an exceptional experience. Congratulations on your new 2023 Altima! We will share your comments with our team, and we look forward to working with you again.

October 24, 2022

My girl Sheena (I just met her at the dealership) made my whole experience worth it! From the start of my visit, she was upfront and very professional. She did everything she could to ensure I was comfortabl More

by Nae02times
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheena Rawlings
Oct 24, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hart Nissan are glad to have you as a customer.

October 22, 2022

First time going to hart Nissan , was a little worried I wouldn’t get the car I want after filing a Chp 7 . But HUGE thanks to Kevin and Doug they got me in the exact vehicle i wanted. Got a offer less than More

by Pre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Kevin Anderson
Oct 24, 2022 -

Victory Nissan of Mechanicsville responded

Thanks for your feedback on your recent visit to Hart Nissan. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 22, 2022

I went on a very busy day but was helped without a problem. Phil and Willie were wonderful to work with. I love my murano More

by Cheryl5151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown, Phil Englander
Oct 22, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for the opportunity to take care of you!! We truly appreciate it!!

October 22, 2022

The sales consultant and dealership worked with me to help me feel comfortable with my purchase. I know from personal experience the big box dealerships want you to make a quick purchase. I would definit More

by Gigi_golf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendal, Doug Compton, Kevin Anderson, Brittany Esteppe, Nicholas Cerame
Oct 24, 2022 -

Victory Nissan of Mechanicsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 20, 2022

Rod listen searched and treated me like an old friend. Great Job! Thanks, Rod I highly recomend him! More

by DENISPOPP1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael service Hart Used car setvice, Gilbert Rodriguez
Oct 21, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for choosing Hart Nissan. We look forward to having you as one of our valued customers for many more years to come!

Oct 21, 2022 -

DENISPOPP1957 responded

I hope so as well

October 19, 2022

Overall great customer satisfaction. I highly recommend this place. The Manager & Salespeople go above and beyond to meet customer needs!! More

by Shaniqua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Coffman, Fran Sofrata, Quentin "Q" Greene
Oct 19, 2022 -

Victory Nissan of Mechanicsville responded

Shaniqua, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2022

Great experience with them, Mr. Rodríguez help us a lot by translating and explain everything with detail. Really recommend him. More

by Daniela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
Oct 18, 2022 -

Victory Nissan of Mechanicsville responded

Thank you, Daniela. We are very happy to hear that Gilbert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2022

Sold my son a diesel. The check engine light came on. Then the throttle body kept stop working and his truck slowed down without any warning in the middle of the interst More

by Sunshine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Carbray
Oct 19, 2022 -

Victory Nissan of Mechanicsville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out to you or your son. We'd love to get to the bottom of this and turn things around for you.

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