Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Reviews
Vehicles
4.7
1,996 Reviews
Call Dealership (804) 215-1424
View Awards

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

Directions

By Type

Showing 1,996 reviews

September 12, 2022

The first car I got broke down on my way home from the dealership. It had to get towed and the second car I chose, the battery died the 3rd day of having it. Nice people, but get the car checked by mechan More

by 86belle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole Moore
Report | Print
Sep 16, 2022 -

Victory Nissan of Mechanicsville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Phil Englander phil@hartnissan.com 804-417-2590

September 12, 2022

Hart was great to work with, they really made this experience easy and gave us a great deal all the way around. Chris was a pleasure to work with. More

by Kelly.toth49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Report | Print
Sep 13, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words, Kelly, and for taking the time to leave us this wonderful feedback!

September 07, 2022

The process of finance is very fast and excellent to explain and nice attention for the clients ..Thank you for help me and blessings to all tha staffs : More

by Estrella C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Wil Brown, Jay Neal
Report | Print
Sep 08, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for sharing your experience with us, Estrella! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 06, 2022

Great to deal with. Doug was friendly and efficient! Answered all my questions even after i got the car home. More

by Rolfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton
Report | Print
Sep 07, 2022 -

Victory Nissan of Mechanicsville responded

Thanks for your feedback on your recent visit to Hart Nissan. I'm glad to hear that Doug was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 04, 2022

Sales representative Christopher Brown was wonderful. Very helpful and knowledgeable. I would recommend this dealership. More

by Schonabdul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Report | Print
Sep 06, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for choosing Hart Nissan, your feedback and rating mean a lot to us. We're glad Christopher and our team were able to help, and we hope to see you again!

September 03, 2022

Will was very understanding as to what I wanted. He did not push me to do more than I could. More

by shj722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Jackson
Report | Print
Sep 06, 2022 -

Victory Nissan of Mechanicsville responded

Thanks for sharing your thoughts about your experience with Hart Nissan. Willian and our team appreciate your business and hope to see you again soon!

September 01, 2022

Great experience buying a new car! Friendly people and very efficient process. Would definitely recommend. More

by weezanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Jay but I don’t think his last name was Neal , Brittany Esteppe, Nicholas Cerame
Report | Print
Sep 02, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hart Nissan!

August 30, 2022

The buying process was fast. The quickest I have been in and out of a dealership More

by emt832
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Joseph McCauley, Tyler Roy
Report | Print
Aug 31, 2022 -

Victory Nissan of Mechanicsville responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 28, 2022

Very nice and friendly people at this dealership. . no high pressure sales.. quick and to the point deal.. very nice life time drive train warranty More

by Ldkelly67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Report | Print
Aug 28, 2022 -

Ldkelly67 responded

The only thing that could have been better was the detail onnew vehicle.. windows were streaked bad... water spots all over front of car..some protective plastic remains around seam on roof.. 2 dirty spots on headliner..

Aug 28, 2022 -

Victory Nissan of Mechanicsville responded

I am sorry the detail of your New Vehicle was performed to your satisfaction, and honestly, it sounds as if it would not be to my satisfaction either. I would like to invite you back in, and allow us to put our best foot forward and detail your Vehicle, the way it should be done. Please let me know when you would like to do this. Thank you! Phil Englander 804-417-2590

Aug 30, 2022 -

Ldkelly67 responded

I appreciate the offer.. maybe when we bring it in for the first oil change?.. We live an hour away.. I already cleaned the windows and head liner.. it was that film thst forms on the inside that was smeared so bad.. i understand it was the weekend amd the car was just unloaded the day before.. just wanted to make you aware.

Aug 30, 2022 -

Victory Nissan of Mechanicsville responded

Thank you, but even though it was a weekend, there is no excuse. Please reach out to me personally on your next visit, and I will make sure we detail the Vehicle. We appreciate the opportunity to earn your business, and our goal is to earn it over and over again! Phil Englander

August 26, 2022

I went in for simple car repair, and left with a new vehicle. My experience was well worth it. My salesman William Jackson was professional throughout, he respected my expectations and they were full fi More

by Wildflower198572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Jackson
Report | Print
Aug 29, 2022 -

Victory Nissan of Mechanicsville responded

It's great to hear that William and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

1
...
36
37
38
...
200