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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,994 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,994 reviews
July 27, 2022
Purchased a used vehicle on 7/26/2022 and my total buyer experience was OUTSTANDING from start to finish. The wraparound services provided must be shared with others. I highly recommend this particular deal experience was OUTSTANDING from start to finish. The wraparound services provided must be shared with others. I highly recommend this particular dealership in Mechanicsville, VA. They have taken quality customer service to another level. A++++++ More
by Hollemon
Employees Worked With
The finance consultant (African American), not sure of her name, but she made my financial experience was A+++++., Kevin Anderson, Andrew Coffman, Tyler Roy
July 26, 2022
Purchased used traverse 6 days ago and still has not left the dealership due to needing repairs. Tyler is not communicating with me. I have to continuously message him to find out the status and all I keep g the dealership due to needing repairs. Tyler is not communicating with me. I have to continuously message him to find out the status and all I keep getting told is “I need to check with service” and “service is working to fix the repairs” I would have thought that all repairs would have been taken care of BEFORE the car was put on the lot for sale. I have already received the hard plates from DMV but I don’t even have a vehicle to put them on More
by Kcdevoss72
Verified CustomerEmployees Worked With
Tyler Roy, Fran Sofrata
July 25, 2022
I had a wonderful experience. Doug was very helpful in finding the right car for me. Dan the General manager was a super nice guy, Hart is lucky to have him. Doug was very helpful in finding the right car for me. Dan the General manager was a super nice guy, Hart is lucky to have him. More
by BEC3874
Employees Worked With
Dan, Doug Compton, William Jackson, Joseph McCauley, Dan Carbray, Fran Sofrata
July 18, 2022
Hart Nissan was wonderful to work with and made my purchase so easy! I really liked the technology that they used in the process. They gave me all of my signed paperwork on a flash drive too for simpl purchase so easy! I really liked the technology that they used in the process. They gave me all of my signed paperwork on a flash drive too for simplified storage! This was the easiest car buying process that I have ever experienced! They also followed up after the sale to ensure that I was satisfied and answer any questions. More
by olivia.taveras
Employees Worked With
William Jackson, Brittany Esteppe, Phil Englander
July 18, 2022
Sales manager was awful to work with and almost lost deal because of his attitude to a family who’s last 4 cars came from Nissan. because of his attitude to a family who’s last 4 cars came from Nissan. More
by BRANDONLSHARP
Employees Worked With
Doug Compton, Brittany Esteppe, Joseph McCauley
July 18, 2022
Great customer service! !!!! Very accommodating and considerate of my time. Went the extra mile to make sure that I got want I wanted. !!!! Very accommodating and considerate of my time. Went the extra mile to make sure that I got want I wanted. More
by cecelia_rollins
Employees Worked With
Doug Compton, Brittany Esteppe, Joseph McCauley
July 17, 2022
Doug was professional, helpful, and knowledgeable. Doug did not pressure or try to over sell us. He was an asset in making this a comfortable and smooth transaction! Thank you Doug!!! Doug did not pressure or try to over sell us. He was an asset in making this a comfortable and smooth transaction! Thank you Doug!!! More
by bactherapy
Employees Worked With
The two puppies!!!!! Definitely a selling point!!!, Doug Compton, Brittany Esteppe, Andrew Coffman, Chris Brown
July 16, 2022
Customer service was great in the services department and the hospitality was excellent. The sales department was great too. the hospitality was excellent. The sales department was great too. More
by FUMULAN
Employees Worked With
Wil Brown, Andrew Coffman, Chris Brown, Joseph McDonald, Fran Sofrata
