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Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Reviews
Vehicles
4.7
1,994 Reviews
Call Dealership (804) 215-1424
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,994 reviews

May 31, 2022

I thought everyone was very professional and knowledgeable, buying process was a little long. I would recommend More

by keith.whitlow4737
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Andrew Coffman, William Wood
Report | Print
May 31, 2022 -

Victory Nissan of Mechanicsville responded

Keith, Thank you for choosing Hart Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 29, 2022

Had a very good experience . Sales person very personal no high pressure Sales just had a great experience More

by STEVEDARN317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Report | Print
May 31, 2022 -

Victory Nissan of Mechanicsville responded

Steve, Thanks for sharing your thoughts about your experience with Hart Nissan. Wil and our team appreciate your business and hope to see you again soon!

May 28, 2022

I had the Costco discount but the car specified wasn't in stock and the business manager wasn't amenable to letting me use it on another vehicle. My salesperson was very good and helpful in finding a car in More

by KSc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Wil Brown, Andrew Coffman
Report | Print
May 31, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for your very kind review. Wil, Kevin, and Andrew strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan.

May 31, 2022 -

KSc responded

I think you didn't read the first part of my review; the Costco Membership discount wasn't applied to my purchase....

May 26, 2022

Hart was very infomative about the car and they were very friendly and very helpful More

by jkgwaltney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Report | Print
May 27, 2022 -

Victory Nissan of Mechanicsville responded

Congratulations on your new vehicle! We are so glad that Wil had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 26, 2022

Love the people there very nice great service all the time I go there yjames More

by yolandamary2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley, Savanna Howland, Alan "A.C." Curtis
Report | Print
May 27, 2022 -

Victory Nissan of Mechanicsville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hart Nissan!

May 24, 2022

Everything is well organized and staff is very friendly and passionate. All questions were answered promptly and proactively More

by nihartotey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Chris Brown, Rebecca Barker
Report | Print
May 25, 2022 -

Victory Nissan of Mechanicsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2022

They have the best customer service have been going there for years, and they are willing to help anyone with any situation More

by yolandamary2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith , Joseph McCauley, Jonathan Gonzalez, Rebecca Barker, Christian Gossman, Alan "A.C." Curtis
Report | Print
May 23, 2022 -

Victory Nissan of Mechanicsville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hart Nissan!

May 19, 2022

We were impressed by the greeting of Mr. Curtis (AC). He treated us like family. He made sure we were comfortable. What impressed me the most was, Mr Curtis was not a pushy salesman. If h More

by kdhcargile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan "A.C." Curtis
Report | Print
May 20, 2022 -

Victory Nissan of Mechanicsville responded

It's fantastic to hear that A.C. provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Hart Nissan!

May 17, 2022

Had the opportunity to stop for a charge and was totally delighted to reach and meet Alan AC Curtis who is very accommodating he is a senior sales consultant all of the staff are friendly and I’m always hap More

by Pastor MichaEl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan "A.C." Curtis
Report | Print
May 18, 2022 -

Victory Nissan of Mechanicsville responded

Thank you for your business and this review. We're happy to hear that Alan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2022

Took too long. Was not pleased without some kind of Warranty. Not a goid look. More

by ame3008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
Report | Print
May 16, 2022 -

Victory Nissan of Mechanicsville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

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