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Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Employees
Reviews
Vehicles
4.6
2,054 Reviews
We get it – there are tons of places you can go to buy a car around Mechanicsville. But if you’re after a Nissan dealership that’s known for top-notch cars and friendly, reliable service, Victory Nissan of Mechanicsville is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Richmond, Henrico, Chesterfield, Petersburg, or Colonial Heights, we’re here to make you feel right at home.
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 2,054 reviews

December 13, 2021

The staff is always friendly. When I drop my car off or if I wait for it, I am confident that my service will be done quickly and properly. I know that they will tell me what services are needed but they d More

by TMWYATT7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with Brandon and our team. We're glad to hear we delivered such a great experience!

December 13, 2021

I was 400 miles away from home when I got a service notification — and the team at Hart got my in quickly, ran the appropriate tests and got me on my way. I appreciate the assistance! More

by hammond_joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nuttle
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Dec 13, 2021 -

Victory Nissan of Mechanicsville responded

Joel, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hart Nissan. Please don't hesitate to reach out if you need anything else.

December 12, 2021

Hart Nissan has a nice selection of used vehicles. Price of car was lower than most. More

by KURTANDMONA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2021

I’m very please everything went very well Rodney Booker was on point with his feed back information I would refer him to anyone else that is looking for a car.HAPPY HOLIDAYS More

by koolmomred15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
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Dec 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your feedback on your recent visit to Hart Nissan. It's great to hear that Rodney able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 12, 2021

Schedule Oil Change for my Nissan Titan. Brandon is great and very Professional. Service team had me in and out in no time. Customer wait area very clean and organized. I will recommend Hart Nissan More

by martinxran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Brown (Sale Rep)
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Dec 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your kind review, Martin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hart Nissan.

December 12, 2021

Pleasant to deal with and seem very knowledgeable and fair on pricing for repairs. I like dealing with Brandon. He is very professional and friendly. More

by dimaree01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2021 -

Victory Nissan of Mechanicsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon and our team met your expectations. Thank you again for choosing Hart Nissan, we look forward to having you as one of our valued customers for many more years to come!

December 11, 2021

The service rep Brandon is always courteous and helpful. Pleasant to deal with someone like him More

by Elainewise1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you, Elaine, for taking the time to share your thoughts on working with our team. We're glad to hear Brandon delivered such a great experience!

December 11, 2021

My first oil change in my new kicks went very well. The service associates Brandon was very nice and professional. More

by ARROYO_YIISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Booker
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Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hart Nissan!

December 11, 2021

Said tire pressures were 36psi WRONG!!!!! NEVER CHECKED!!!! IF YOU ARE NOT GOING TO CHECK THEN DON'T WRITE IT DOWN. Rear shocks BAD LEAKING causing body to hit tires didn't say a thing. Low beams a More

by gstr1ng2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Nuttle
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Dec 26, 2021 -

Victory Nissan of Mechanicsville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Wayne Haygood Service Manager (804) 417-0202

December 11, 2021

Brandon was excellent. Positive and customer oriented the entire time with me. I als shared this with Phil the manager More

by rbarker7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brandon and the rest of our team, and we look forward to working with you again.

Dec 12, 2021 -

rbarker7 responded

My pleasure. As my last note reveals I did discover some scratches and dings on one of my wheels after the service and need to get this repaired by you. Thank you. Thanks.

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