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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,996 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,996 reviews

November 17, 2021

I wouldn’t have wanted to buy a car from anywhere else. The whole dealership looks amazing, the people are super friendly and are there to help quick and fast. More

by wrobinson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker, Elizabeth Kirby, Kara Greenfield, Rebecca Barker, Melisa Stilwell, Alan "A.C." Curtis
Nov 20, 2021 -

Victory Nissan of Mechanicsville responded

Wrobinson3, thank you for your kind words and this wonderful review!

November 16, 2021

My seller was Renjit rj oommen very professional and does everything to satisfy your needs More

by 96deja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Nov 19, 2021 -

Victory Nissan of Mechanicsville responded

Thank you, and have a fantastic day!

November 16, 2021

The truck I bought not even a month ago needs transmission work with 96k miles. More

by audmor89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wil Brown
Nov 27, 2021 -

Victory Nissan of Mechanicsville responded

I am very sorry to read your review. We will be getting with our Management and Service Team t better understand what has occurred with your Vehicle. Thank you for bringing this to our attention

November 16, 2021

Loved the experience! I usually hate dealing with car dealerships but Renjit "RJ" Oommen took the pain and aggravation out of the process. I highly recommend! More

by mikepatrick1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Nov 20, 2021 -

Victory Nissan of Mechanicsville responded

We appreciate your positive review about your recent experience with us!

November 16, 2021

RJ you rock. This was the best approach to a New car . RJ was able to find what I needed at the best rate and worked around my schedule which made it no hassle for me . Thank you !! More

by charnellejohnson0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen, Renjit "RJ" Oommen
Nov 20, 2021 -

Victory Nissan of Mechanicsville responded

Charnellejohnson0, we're happy you found our staff to be so supportive during your experience here at Hart Nissan.

November 15, 2021

Would not recommend Gina bother Nissan dealership. They have poor communication skills with clients. Do not follow up with you once they have your vehicle and don’t fix the issue the first time. More

by JaneDoe2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melisa Stilwell
Nov 15, 2021 -

Victory Nissan of Mechanicsville responded

I would like to discuss your experience, so we may work to correct the situation. Would you please contact Wayne Haygood, our Service Manager, at 804-417-0202 so he can look into the situation. Thank you, and I appreciate you taking the time to express your concerns.

November 14, 2021

Chris and Doug were the best! They got me the best deal! Thank you guys! More

by jamiharrisn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Kevin Anderson, Chris Brown
Nov 16, 2021 -

Victory Nissan of Mechanicsville responded

Jamiharrisn, thanks for your praise and kind comments about our team.

November 14, 2021

Good service Good service Good service Good service Good service Good service Good service Good service Good service Good service Good service Goodbye More

by millandds
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hull, Brandon Baker, Cody Ferri, Jonathan Gonzalez, Wayne Haygood
Nov 16, 2021 -

Victory Nissan of Mechanicsville responded

Millandds, we are so happy to read such a great review about Hart Nissan!

November 14, 2021

My heater doesn’t work, you called the police on me when you couldn’t find the problem. Customer service sucks badly. More

by dnfelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Baker
Nov 15, 2021 -

dnfelectric responded

I am pissed off of having a brand new 2021 truck and you refuse to fix my heating problem. They said they would call when I escalated to management. No call. Service after the sale sucks.

November 13, 2021

I received top notch customer service from everyone I dealt with at Hart Nissan. Jonathan, my service advisor, made sure to keep me up to date on a regular basis. More

by CQuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Englander, Jonathan Gonzalez, Chris Brown
Nov 16, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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