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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,994 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,994 reviews

October 12, 2021

My excellent professional services that I get from my service rep is one of the reason I keep coming back. More

by herewegoagain23223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 12, 2021 -

Victory Nissan of Mechanicsville responded

Herewegoagain23223, thank you so much for the positive review!

October 12, 2021

Everyone in the service department was friendly and efficient .. my car was serviced correctly and on time.. More

by DRIVINMISSDSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Oct 14, 2021 -

Victory Nissan of Mechanicsville responded

Drivinmissdsy, we are very happy we could provide you with a positive experience!

October 11, 2021

My son who takes the car to this dealership trust the service. Even though it may be cheaper else where , he takes it there. And he is not easily satisfied. More

by dscha012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Stilwell
Oct 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your review...Those comments are truly appreciated!!! So glad we can be of service to you!

October 11, 2021

It is average dealership,it offers no V.I.P service,I was very satisfied with Sheehy Nissan. More

by aleaf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker, Wil Brown, Elizabeth Kirby, Cody Ferri, Ashley Eaton
Oct 12, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2021

It was a very quick, thorough, friendly experience.The It was a very quick, thorough, friendly experience. The tech seemed very knowledgeable about the process and recommendations about future needs for t More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time Alice to post your review. We truly appreciate the opportunity to be of service!

October 11, 2021

Great experience and the dealership waiting area is comfortable and inviting. Staff friendly and professional. More

by angelablowe1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan, Nuttle
Oct 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to provide your feedback. We strive to provide all of our customers with exceptional service and an outstanding experience!!! We appreciate the opportunity to be of service!

October 10, 2021

Very helpful and worked with our down payment situation. Friendly helpful people, alot of good vehicles. More

by db1873
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Hunter Brooke
Oct 12, 2021 -

Victory Nissan of Mechanicsville responded

Db1873, your wonderful feedback and rating mean a lot to us.

October 10, 2021

Informative and very professional keep you aware of what’s going on with your car More

by davisy15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hull, Brandon Baker, Elizabeth Kirby, Cody Ferri, Earl Rudd, Jonathan Gonzalez, Kelvin Solano, Wayne Haygood, Ashley Eaton, Colin Haygood
Oct 12, 2021 -

Victory Nissan of Mechanicsville responded

We appreciate your positive review about your recent experience with us!

October 10, 2021

Great service. Customer service is polite and easy to talk to. Love that they tell you what you need to keep your vehicle in tip top shape. 2 thumbs up. More

by Bre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Greenfield, Melisa Stilwell
Oct 12, 2021 -

Victory Nissan of Mechanicsville responded

Bre, we're happy you found our staff to be so supportive during your experience here at Hart Nissan.

October 09, 2021

Offer good service most times, however, the company appear to take more time doing so. More

by r0bertax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Oct 09, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for sharing your concerns about your most recent service department visit. I will share your concerns with our staff, if effort to improve our guest experience. We truly appreciate the opportunity to be of service to you

Oct 10, 2021 -

Victory Nissan of Mechanicsville responded

R0bertax, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

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