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Victory Nissan of Mechanicsville

Mechanicsville, VA

Overview
Reviews
Vehicles
4.7
1,994 Reviews
Call Dealership (804) 215-1424
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6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,994 reviews

September 30, 2021

My problem was resolved but only because a different agent stepped in. It took 3 weeks to get AC repaired on brand new vehicle with less than 600 miles More

by DJGOOCH099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Baker, Cody Ferri, Wayne Haygood, Ashley Reed
Report | Print
Oct 18, 2021 -

Victory Nissan of Mechanicsville responded

Djgooch099, it is disappointing for us to hear that your experience was anything less than great.

September 30, 2021

The service manager reached out to me personally and took care of the issue with my Nissan Titan. More

by walter.klauer
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Haygood
Report | Print
Oct 04, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2021

Fast, efficient, and knowledgeable service. Nice waiting room and clean facilities. Will come back again. More

by nayanicrop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Report | Print
Oct 04, 2021 -

Victory Nissan of Mechanicsville responded

Nayanicrop, thank you so much for the positive review!

September 30, 2021

Always great service with Jonathan and the Hart Service Team! Excellent customer service from start to finish. More

by MSSCWHITE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Report | Print
Oct 02, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 29, 2021

Always Courteous easy to get a ride home and back. Keeps Always Courteous easy to get a ride home and back. Keeps my car well maintained More

by dgtobin
Recommend Dealer
Yes
Employees Worked With
Alexander Tho
Report | Print
Oct 01, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Hart Nissan

September 29, 2021

Good service other than the constant harassment calls and texts to complete a survey about their service. More

by monte_dugger
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Report | Print
Oct 01, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much again for your feedback! We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2021

Hart Nissan is the best!! Great customer service.would definitely recommend!very quick and prompt More

by BILLYH55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Report | Print
Oct 01, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2021

The sales staff are great. They don't rush you or tell you what vehicle you need. Couldn't ask for a better service team. More

by DONNIDRUDLOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Englander, Max Royal, Chris Brown, Phil Kuzniar, Rebecca Barker, Melisa Stilwell
Report | Print
Oct 01, 2021 -

Victory Nissan of Mechanicsville responded

Hi Donnidrudloff, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2021

Vehicle had not been serviced at 5 PM when I had a 10 AM apt. More

by MzMuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Eaton
Report | Print
Sep 30, 2021 -

Victory Nissan of Mechanicsville responded

I am so sorry to read that we had fallen below your expectations. I will share this information with our Service Department to find out what had happened to cause such a delay. We do set appointments to ensure the appropriate amount of time is allotted to perform the necessary service. Thank you for bringing this too our attention.

September 27, 2021

You always treat me Fair the service was good Jonathan is the man I'll be back again More

by REVELSREGINALD811
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Report | Print
Sep 29, 2021 -

Victory Nissan of Mechanicsville responded

Hi Revelsreginald811, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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