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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,994 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,994 reviews

August 25, 2021

The service was excellent in all personal and was very helpful and friendly and every one treated me like family..Yes I would recommend this dealersh8p. No problem with anything. More

by Idamaebates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Joseph McCauley, Le'Ron Gales
Oct 04, 2021 -

Victory Nissan of Mechanicsville responded

Hello Idamaebates, we appreciate you taking the time to leave us this feedback.

August 22, 2021

The dealership had a used car we were interested in seeing. Very accommodating. Excellent communication regarding updates as to the progress of the car for service and inspection needs. Downfall for bo More

by Maryjac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renjit "RJ" Oommen
Aug 22, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to post a review regarding your most recent visit. I do apologize about the parking situation, and we are working to remedy it. We appreciate you bringing the issue to our attention.

August 22, 2021

Polite, kind and very efficient people. Knowledgeable about needs of customer. The showroom was clean and neat with snacks and drinks available. Fantastic job everyone More

by damon344
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Brittany Esteppe, Chris Brown
Aug 22, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the kind words and amazing review! We truly appreciate the opportunity to earn your business and we appreciate you!

August 21, 2021

Thank you for understanding of my bad experience from Banister Nissan Norfolk and help me out to solve it and explain all alternatives and my options. This is the first place we got full explanation of More

by P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Englander, Le'Ron Gales
Aug 21, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much the amazing review! We strive to offer a pleasant purchasing experience at our Dealership. We truly appreciate the opportunity to be of service to you, and look forward to earning your business in the future!

August 18, 2021

It was the worst experience I’ve ever had at a dealership in my life. I will not ever come back and will not recommend this to any friends or family More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Compton
Aug 18, 2021 -

Victory Nissan of Mechanicsville responded

Adam-I am so sorry to read you had an experience that fell below your expectations. I would like to discuss the visit with you so I can understand what happened, and attempt to correct the situation. I can be reached at 804-417-2590 Phil Englander. Thank you in advance for allowing me to resolve the issue

Aug 19, 2021 -

Victory Nissan of Mechanicsville responded

Adam-I am so sorry to read you had an experience that fell below your expectations. I would like to discuss the visit with you so I can understand what happened, and attempt to correct the situation. I can be reached at 804-417-2590 Phil Englander. Thank you in advance for allowing me to resolve the issue

August 18, 2021

Excellent experience, Will Burton was helpful from the time we got out of our vehicle to driving off in a new car. Thanks you for your time and help. My wife enjoys the new Nissan Sentra :) More

by mrbcook1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown, Joseph McCauley
Aug 18, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for your kind review. we appreciate you and hope your Vehicle brings you miles and miles of smiles! Welcome to the Hart Family!

August 16, 2021

Chris was great he bought my car to my home after picking it up told me come back and wash again and fill up due to rain More

by asmith60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Aug 16, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the kind review. We truly appreciate the opportunity to earn your business. Welcome top the Hart Family, and we hope your new Nissan brings you miles and miles of enjoyment!

August 13, 2021

From start to finish everything Rodney said he was going to do got done. Even down to traveling for hours just to get my vehicle. He's the go to guy for sure! More

by Gbobbitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker, Joseph McCauley, Phil Kuzniar
Aug 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the review. I will share this with Rodney, and the rest of our staff. We appreciate the opportunity to serve you and earn your business!!! Welcome to the Hart Family!

August 13, 2021

Hart Nissan did a great job! Very helpful in locating the car I was interested in . The salesman (Rodney) did a great job. Would definitely send my friends to this dealership. More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
Aug 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the kind review! We appreciate the business and we appreciate you!

August 12, 2021

Worst dealership I ever delt with.Did not get a truck. Worst dealership I ever delt with. Did not get a truck. 5.64 percent interest rate with a 818 credit score. I could brought a house with 2.94 percent More

by DARRELL.OBERRY
Recommend Dealer
No
Employees Worked With
Demond Tarrer
Sep 13, 2021 -

Victory Nissan of Mechanicsville responded

Mr. Oberry, I understand you have spoken with one of our Sales Managers, and there may have been some miscommunication regarding the transaction, and certain expectations that we were unable to meet. We truly appreciate the opportunity to earn your business, and want to make sure that every step has been taken to ensure your satisfaction. Thank you

Sep 13, 2021 -

DARRELL.OBERRY responded

No thank you. Never deal with you all never again.

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