Back

Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,994 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

Directions

By Type

Showing 1,994 reviews

July 13, 2021

From the second I walked in I felt welcomed! Jay & Phil we’re very friendly & professional throughout my entire buying experience! Thank you for my new 2022 pathfinder! I love it!!! Highly recommend More

by jessicadaneker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Phil
Jul 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the kind words. We strive to provide a warm and friendly atmosphere with knowledgeable staff, variety of Vehicles and a simple straightforward purchase/lease process. We sincerely hope you enjoy your 2022 Pathfinder, and it brings you miles and miles of happiness! Welcome to the Hart Family!!!

July 11, 2021

Chris Brown was the best. His customer service was superb and he didn’t stop until he got me what I truly wanted. This is my 2nd car I purchased from this dealership and I will definitely use them in the fut More

by ShenequaB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Oct 04, 2021 -

Victory Nissan of Mechanicsville responded

Shenequab, it's experiences like yours that really keep us motivated!

July 08, 2021

I love my 2021 Kicks! Jeremiah and Kevin were professional and kind. They helped me get into the car I wanted. My Finance Manager, Brittany, helped me pick products that fit my needs. The whole t More

by ehines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Brittany Esteppe, Jeremiah Haskins, Dan Carbray, Madison Hendricks
Jul 09, 2021 -

Victory Nissan of Mechanicsville responded

ehines, congratulations on your new vehicle purchase! We appreciate your feedback and choosing Hart Nissan for your new vehicle needs! I will be sure to share your kind words with our team and we look forward to seeing you for your first vehicle service visit. If you have any other questions or seek any other assistance, please do not hesitate to give me a call at 804-522-1694. Madison Hendricks Owner Loyalty Manager

June 30, 2021

I was lied to amongst other things by Jeremiah Haskins. More

by narichardson08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Stratis, Jeremiah Haskins, Phil Englander
Jul 06, 2021 -

Victory Nissan of Mechanicsville responded

Dear narichardson08, I am so sorry to read you had a less than favorable experience with our Dealership. We strive to take care of each and every one of our customers with the highest level of courtesy and professionalism. Please feel free to reach out to me personally, so I can look into the situation and hopefully find a resolution for you. Phil Englander (804) 417-2590

Jul 09, 2021 -

narichardson08 responded

After my last review regarding the salesman, Mr. Englander, Sales Manager, called me to discuss my experience. He was very apologetic and offered to make everything right. I appreciate everything that he said and did to rectify the situation. He and Mr. Kyle Stratis were professional and helpful. I feel much better. Thanks to each of you for your help.

Jul 09, 2021 -

Victory Nissan of Mechanicsville responded

Ms. Richardson, it was my sincere pleasure meeting and assisting you. Thank you for allowing us the opportunity to rectify the situation and make good on the Hart promise to serve our customers. Feel free to call me anytime! Phil Englander

Jul 09, 2021 -

narichardson08 responded

No, thank you!

June 30, 2021

Chris Brown was wonderful to work with. Very patient in showing me all the features. Easy to talk to and very pleasant. Tried to get me the best deal. More

by Armymom02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Chris Brown, Phil Kuzniar
Jul 02, 2021 -

Victory Nissan of Mechanicsville responded

Armymom02, welcome to Hart Nissan family and congratulations on your new vehicle purchase! Thank you for the kind words, we look forward to seeing you again!

June 29, 2021

The level of customer service was demeaning. I don’t feel that I need to explain why I took a short term leave from work when you can see on my paycheck stubs I been with my company for a little bit over 2 y More

by Lkcblessed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wil Brown, William Wood
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

Dear Lkcblessed, I am so sorry to read you had a less than favorable experience with our Dealership. We strive to take care of each and every one of our customers with the highest level of courtesy and professionalism. Please feel free to reach out to me personally, so I can look into the situation and hopefully find a resolution for you. Phil Englander (804) 417-2590

June 27, 2021

I felt welcome from the moment I walked into the dealership. I felt I was the most important customer. Chris Brown was so professional and helpful and kept me updated throughout the entire process More

by Mimibrown804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Phil Kuzniar
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

Mimibrown804, congratulations on your new vehicle purchase and welcome to the Hart Nissan Family! We look forward to servicing you and your vehicle again.

June 27, 2021

I had a very bad experience the first time with a crooked salesman name Tate and said I would never go back but I met Chris Brown, he is by far an outstanding person , he went above and beyond to he More

by brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

brenda, we appreciate you taking another chance with our sales team and Hart Nissan! We are happy to hear that Chris was able to present you with the customer service you deserve. Thank you for the kind words, and congratulations on your vehicle purchase.

Jun 29, 2021 -

brenda responded

I just cant give Chris enough credit that he deserves for all that he did to get me what I wanted in a car, just hope he is awarded for his out standing service, Thank You, Brenda

June 27, 2021

The staff was very friendly and Jeremaiah is very knowledgeable and courteous. We will definitely recommend this dealership to our friends and family More

by RODRIGUEZ3030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Esteppe, Joseph McCauley, Jeremiah Haskins
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

RODRIGUEZ3030, welcome to the Hart Nissan Family and congratulations on your new vehicle purchase! We appreciate you taking the time to share about your experience with us and look forward to seeing you again!

June 26, 2021

Very on point @ fast. I was in @ out in about 1/2 More

by mmac292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Le'Ron Gales
Jun 29, 2021 -

Victory Nissan of Mechanicsville responded

mmac292, congratulations on your new vehicle purchase and welcome to the Hart Nissan family! We look forward to servicing you and your vehicle again in the future! Please do not hesitate to contact us directly if we can further assist you at any time!

...
86
...