Victory Nissan of Mechanicsville

Awesome service Paul and his team were attentive and efficient with all aspects of my visit! Thank you for the top notch customer service will be back again I am sure! This is my 7th purchase with Nis efficient with all aspects of my visit! Thank you for the top notch customer service will be back again I am sure! This is my 7th purchase with Nissan! More

I had been in a horrible situation with the last vehicle I bought and was concerned about buying another. I came to Hart and Demond put those worries at ease. I left the first time with the knowledge of wh I bought and was concerned about buying another. I came to Hart and Demond put those worries at ease. I left the first time with the knowledge of what I needed to get out of my situation and when it was taken care of I returned to Hart looking for Demond. We ran some info and numbers, and I left that day feeling safe and comfortable in a new truck and Demond was there every step of the way making sure I had everything I needed and even the payment amount I wanted to stay within. Thank you Hart and Demond for helping me trust again and putting me into a safe vehicle. More

Awesome experience buying my Nissan rogue from them. Everyone was courteous especially Jeremiah, the sales person was just awesome and so was Phil, the finance person. I love the car and will come back Everyone was courteous especially Jeremiah, the sales person was just awesome and so was Phil, the finance person. I love the car and will come back for service every time. More

Great job by Rodney Booker. He was very courteous and friendly and worked very hard to get me the best deal for my trade in and new car. friendly and worked very hard to get me the best deal for my trade in and new car. More

I had a horrible experience when financing a car. The salesman RJ and management is not honest or trustworthy. They don’t value the customers. Sale cars with out being inspected. salesman RJ and management is not honest or trustworthy. They don’t value the customers. Sale cars with out being inspected. More

Had a great experience working with Chris! He was friendly, knowledgeable, and even helped entertain our toddler while we were waiting to sign papers. Professional from start to finish. friendly, knowledgeable, and even helped entertain our toddler while we were waiting to sign papers. Professional from start to finish. More

Had a great Experience buying my new truck on everything was taken care of buy all Employees had a great experience And had everything I need to take care of was taken care of buy all Employees had a great experience And had everything I need to take care of More

Car seems decent. I am pleased with it! 😊Waited 3 weeks although the salesman told me throughout that it would be ready in 2 days. It had a bad battery, bad windshield and breaks were squealing. The batter although the salesman told me throughout that it would be ready in 2 days. It had a bad battery, bad windshield and breaks were squealing. The battery & windshield were replaced. The breaks didn’t squeal the day I picked it up. I asked salesman to check fluid levels, as they needed filling. Had to do that after I checked them the day I came to pick it up and they still needed filling. Brakes seem to have issues which I asked to have resolved. Not sure they were. Told salesman I set up my own loan but the salesman told the Finance Guy I needed a loan, so he set up a second loan and not what I wanted. It took another 2 hours that day to reverse the dealership loan & allow my loan to be completed & check generated. I felt disrespected when the salesman insisted I had to tell him my financial info when I was providing a check. The dealership made arrangements to support getting the car to Powhatan for which I am grateful, although the salesman resisted helping me. The day I came to get my car I was there at 11:30 am and wasn’t able to leave until 5:30pm due to the various issues. . I would probably still be there now if I didn’t ask good questions. The salesman told me I had to stay at the dealership awhile to sign more papers as he drove my car to my home. The finance guy had. Me endorse the check, then just left me. After 15-20 minutes I asked the receptionist to find out if anything more was needed. She called the finance guy & he said I could leave. I think I have a good car, though need to get the breaks checked as they are starting to squeal again. However the overall buyer experience was terrible. I don’t know who screwed up so I don’t know how to rate the individuals. There are definitely some issues that need to be resolved at the dealership. Not sure I rated the right salesman but have to put in something to get this to process. Don’t have my paperwork with me & salesman was masked all the time. More

Everyone was very courteous very helpful it was a great atmosphere I love my vehicle and I just want to thank them for their service atmosphere I love my vehicle and I just want to thank them for their service More

Best experience for me! Doug was very helpful. Very knowledgeable and I recommend if you go here ask for Doug and you won't be disappointed. knowledgeable and I recommend if you go here ask for Doug and you won't be disappointed. More