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Victory Nissan of Mechanicsville
Mechanicsville, VA
1,994 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,994 reviews
April 15, 2021
Awesome service. Not overbearing yet very product knowledgeable. Great service! Expedient and considerate. They truly care about their customers. I would definitely purchase another car from this dea knowledgeable. Great service! Expedient and considerate. They truly care about their customers. I would definitely purchase another car from this dealership. More
by LKA814
Verified CustomerEmployees Worked With
Mr. Johnson in Finance, Doug Compton, Kevin Anderson, Brandon Baker
April 14, 2021
Purchased Friday. Pick up Monday, waited 1.45 hrs. Called 8 times-phone not working. Felt like no one cared since we had signed paperwork. Disappointed in how this was handled by management. Not t Called 8 times-phone not working. Felt like no one cared since we had signed paperwork. Disappointed in how this was handled by management. Not the way you treat people. If someone had called we would have gotten dinner before coming out. And while we waited we got to watch the sales staff play and goof off. Not professional. Wil was great to work with. Management not. Received a phone call saturday morning asking if we were still interested I. Buying truck we had already purchased. When stated that we had already purchased, miles hung up on us. Truck was still online showing for sale til Monday morning. Really not good More
by Mike Ward
Employees Worked With
Miles, Kevin Anderson, Brittany Esteppe, Wil Brown
April 14, 2021
Very friendly also professional and helpful and show hospitality to their customers and do follow up call to make sure everything is ok with truck hospitality to their customers and do follow up call to make sure everything is ok with truck More
by JSMITH632206
Employees Worked With
Brittany Esteppe, Dan Carbray, Demond Tarrer
April 13, 2021
My experince was fantastic. Everyone made me feel like my sale was top priority. I already know my next car will be coming from you... Next car is going to be a maxima. sale was top priority. I already know my next car will be coming from you... Next car is going to be a maxima. More
by TRACYLLOHN
Employees Worked With
William Wood
April 12, 2021
Wonderful experience buying a car Excellent service Wonderful experience buying a car Excellent service Sales Chris Brown Administration Estepp Brittany!!!!! The best First time purchase for my Wonderful experience buying a car Excellent service Sales Chris Brown Administration Estepp Brittany!!!!! The best First time purchase for my sons vehicle, great job ! Great turn out ! More
by Mike
Employees Worked With
Brittany Esteppe, Chris Brown
April 12, 2021
I had a great experience at Heart Nissan Mechanicsville! Everyone was very kind and helpful. They are very willing to answer any questions you have and help you find what you’re looking for. I worked with W Everyone was very kind and helpful. They are very willing to answer any questions you have and help you find what you’re looking for. I worked with Will Wood, and he was great! More
by Carson
Employees Worked With
William Wood
April 11, 2021
William and Darin were amazing. Sales and finance/warranty did an exceptional job and treated me like an adult from initial greeting. A one of a kind experience and I have a new car family! finance/warranty did an exceptional job and treated me like an adult from initial greeting. A one of a kind experience and I have a new car family! More
by chris.f.lawson44
Employees Worked With
William Wood, Sean Booth
April 10, 2021
I was looking for a certain vehicle and they went above and beyond to locate 1 for me. Thanks to Kevin who constantly kept me updated. and beyond to locate 1 for me. Thanks to Kevin who constantly kept me updated. More
by Chs11659
Employees Worked With
Juliet Cranshaw, Chris Brown, Phil Kuzniar
April 08, 2021
RJ was a great salesperson! Really went above and beyond! He drove me to the dealership so I could pick up my car when I didn’t have an existing car! Everyone I met was really friendly and knowledgeable. He drove me to the dealership so I could pick up my car when I didn’t have an existing car! Everyone I met was really friendly and knowledgeable. More
by dkfinch77
Employees Worked With
Renji Thomas, Kevin Anderson, Brittany Esteppe
April 07, 2021
Very friendly from the start . Took what I was looking for seriously. No pressure. Very knowledgeable and trustworthy. My salesperson Doug showed different options and for what I was looking for. Brittany for seriously. No pressure. Very knowledgeable and trustworthy. My salesperson Doug showed different options and for what I was looking for. Brittany in finance was wonderful explaining the whole package and worked at getting my “wish list” to be attainable. Manager Phil genuinely energetic and appreciative I was there. More
by HTAYL78
Employees Worked With
Doug Compton, Brittany Esteppe, Phil Englander
