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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,994 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,994 reviews

March 24, 2021

I have no complaints! The process was very simple & everyone who assisted me was very nice! Even staff that wasn’t helping me still was very friendly & made a point to greet me More

by imaniwood25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood, Phil Kuzniar
Mar 25, 2021 -

Victory Nissan of Mechanicsville responded

imaniwood25, congratulations on your vehicle purchase! We are so glad to have provided you with the Hart experience! We strive to reach 100% customer satisfaction and it seems that our team provided you with such. We will be sure to share your kind words with Mr. Wood and Mr. Kuzniar. Please do not hesitate to contact us if there is anything that we can further assist you with.

March 23, 2021

Kudos to Joe McCauley, Phil Kuzniar, and Phil Englander and sales rep Jorge Corta for making the car-buying experience the best one could possibly hope for. Walking into the laid-back, no-pressure and resp More

by Jenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McCauley, Phil Englander, Jorge Corta, Phil Kuzniar
Mar 24, 2021 -

Victory Nissan of Mechanicsville responded

Ms. Jenna, we truly appreciate your kind words and trusting our professional staff to help you through the car buying process. Congratulations on your purchase, we will be sure to share your kinds words with the team! If you every are in need of anything at all, please contact us directly.

March 22, 2021

Everyone was very professional and helpful, and it felt like they genuinely had my best interest in mind. I would definitely recommend a friend here if they were looking for a vehicle. More

by jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Haskins, Ashley Hepburn, Mathew Sweeney, Phil Kuzniar, Paul Taylor, Ed Hart
March 20, 2021

Our salesman was Will Brown. My wife and I looked at a rogue. He made it happen. He is by far the most thorough salesman we've ever experienced.. He talked about the features without being pushy. It was More

by wendell & sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown, Phil Kuzniar
Mar 20, 2021 -

Victory Nissan of Mechanicsville responded

Wendell & Sheila, Congratulations on your new Rogue! Our goal at Hart is to provide an smooth and honest buying experience for our customers. We are so glad to hear that Wil did just that. If you have any questions, comments or concerns please reach out to us, we are available and ready to assist. Thank you for your feedback and Welcome to the Hart Family!

March 20, 2021

This is the third truck I have bought from Hart and i have always had good service. I will continue to deal with Hart because of there excellent service. More

by MICHAELT12312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Kevin Anderson
Mar 22, 2021 -

Victory Nissan of Mechanicsville responded

MICHAELT12312, thank you for your repeat business with the dealer that's all HART! We strive to provide the best customer service and experience and it seems Doug has exceeded the expectations that are set for our employees. We look forward to seeing you at your first service visit! If you are in need of any assistance prior to the visit, please give us a call! Thanks again for the positive feedback.

March 18, 2021

Christoper Brown was really great. He was patient and didn’t push. If you are looking for a Nissan check out Christopher. I would recommend Chris Brown and Hart Nissan. More

by N014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Joseph McCauley, Chris Brown, Paul Taylor
Mar 19, 2021 -

Victory Nissan of Mechanicsville responded

N014, Thank you so much for the high star review and the recommendation! We are glad to hear that Chris and our team were able to provide you with a great experience. Congratulations on your purchase and Welcome to the Hart Family! If there is anything we can do for you further, please reach out to us! Thank you again for your time and feedback.

March 16, 2021

The process was easy. I got exactly what I was looking for. Rodney made the experience easy and made sure that we were happy with our purchase. More

by brittneyharris904
Recommend Dealer
Yes
Employees Worked With
Rodney Booker
Mar 17, 2021 -

Victory Nissan of Mechanicsville responded

brittneyharris904, congratulations on your purchase! Here at Hart Nissan, our main goal is to give you the customer experience and customer satisfaction that you deserve and we are so proud of Rodney for providing that to you! We look forward to servicing you and your vehicle in the future!

March 15, 2021

My time at Hart Nissan was very efficient and professional. Mr.Doug made this a great experience for me. He was very knowledgeable and polite. More

by Veronica.Randolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Phil Kuzniar
Mar 15, 2021 -

Victory Nissan of Mechanicsville responded

Ms. Randolph, congratulations on your new vehicle and welcome to the Hart Family! We are looking forward to servicing you and your vehicle in the future! We will be sure to share your kind words with Doug. In the meantime, if there is anything that we can do to assist you please contact us directly!

March 15, 2021

Help me get my 1st car very respectful & made my experience great so happy I came here Will recommend people here for cars and more More

by jawandam17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Mar 17, 2021 -

Victory Nissan of Mechanicsville responded

jawandam17, congratulations on your very first vehicle purchase! We appreciate you choosing to do business with us and will be sure to share your kind words with Wil! If you have any questions or are in need of any other assistance, we will gladly assist you! Feel free to contact us directly at any time.

March 15, 2021

Bad customer service! The sale guy was vaping in my car without a mask on and my son has asthma. Idk if he has Covid stuff or not but now my son can’t ride in the car because of it. Now I have to have it c More

by Jlsmith8781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Esteppe
Apr 25, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to document your experience with our Dealership. We strive to provide each and every customer with highest level of service, while delivering a quality product and experience. It is obvious that we may have fallen short of this, and did not meet your expectations. I would love to discuss the matter with you, and ensure that we have done everything we could to make to make experience a positive one. Please give me a call at 804-417-2590, so that we can discuss your experience, and I can make every attempt at correcting anything that may have fallen short of your expectations. Thank you, and I look forward to speaking. Phil Englander

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